Reviews (9,628)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 19, 2024

I would highly recommend CJ Dropshipping. The platform is incredibly intuitive and easy to use, offering all the features and options one could ask for in a dropshipping platform. Special mention goes to Fanny Wang, my CJ Agent, who has been immensely helpful throughout my dropshipping journey. Her assistance has been invaluable, making my experience much smoother and more efficient.

TRENDS TRIBE
Spain
6 months using the app
July 12, 2024

I just started but by now the customer service was great! Shoutouts to bonnie, he/she gave me great advice per WhatsApp and delivered fast!

Girls Night Out
Germany
3 months using the app
May 26, 2024

Trying to set my product prices and shipping cost together so I can offer free shipping for my products to my customers. I viewed a discrepancy in the [shipping cost & time frame] product page and in My Products tab.

Rebecca Lin took time and patience to help me understand the difference and went beyond by providing me with the shipping tool which is quite helpful to inquire about the Remote fee and additional fee I also had a query about.

I really appreciate her consistency and support,
Thank You Rebecca Lin

Design The Look

Design The Look
United States
5 months using the app
June 24, 2024

A big shout out to my customer service representative Leah. She has been extremely helpful to find my way around CJ when I first started and anytime I have questions about products she is very responsive and of great help. CJ dropshipping is an easy to use tool.

Toptrove
Netherlands
About 2 months using the app
June 11, 2024

I have questions that need to be clarified especially about shipping and delivery time. Sveta really explained in details which erased my anxiety because I want short delivery time. She is knowledgeable, friendly and customer focused. Now I feel more confident to use and more knowledgeable in using the using and navigating the platform.

syndmart
United States
9 months using the app
August 30, 2024

Awesome feedback and responses from the team at CJdropshipping and in particular Yori Lin with exceptional customer service.

Snatched Shapewear™
South Africa
2 months using the app
August 8, 2024

Responsive and knowledgeable support team
Proactive approach to resolving issues
Friendly and patient communication
Timely resolutions
Exceptional overall servic explicitly Celia Liang she is very honest and professional

Gym Gear Pro
Australia
2 months using the app
June 23, 2024

I wanted to take a moment to commend Billy for the outstanding service he provided. His expertise and professionalism were evident in every interaction, and he offered clear and comprehensive answers to all my questions. Billy's assistance made a significant difference in resolving my issue efficiently. Thank you, Billy, for your excellent support!

Pethugs
Germany
6 months using the app
May 15, 2024

I must say the customer service I have received from Cherry Xu has been excellent.
My request are always handled quick and efficient. She is very professional and takes care of business.
Definitely a great asset to cjdropshipping I have never been disappointed with her service.
Thank you Cherry X

BabyStrollerSets
United States
About 1 year using the app
September 2, 2024

Krise, è molto professionale e davvero bravo nel suo lavoro. Rende tutto più facile!

LUMA
Switzerland
19 days using the app