Reviews (9,703)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

November 28, 2023

Cj has been great. The attention is fast and always helpful. They also offered me a great discount for my product. My agent was Tracy and her service was great.

ELARA
Mexico
3 months using the app
Edited August 21, 2020

I used this app for my store. Thanks the agent Frank Ye. They provide professional service and fulfillment.

LuxyNeed
United States
3 months using the app
CJDropshipping replied August 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 16, 2023

Very good supplier app, no problems yet. Only thing to change would be the design of the website and I would give it 5 stars!

UniqFlame
Poland
3 months using the app
May 1, 2023

Thank you Leah for helping me very kindly and clearing my all querries. I liked the way you explained.

Fashionista.Pk
United States
3 months using the app
May 29, 2023

Thanks Mary Li. Clear answers and speed in reactions. Thanks. I have appriciated and for this reason i recommand

jella.biz
Italy
3 months using the app
November 13, 2023

Aurora Huang provided exceptional customer service for my CJDropshipping needs. Her responsiveness, attention to detail, and willingness to go the extra mile made my experience seamless. I appreciate her expertise and friendly demeanor, making it a pleasure to work with CJDropshipping. At first I was nervous on how to go about dropshipping but then she reached out to me and fed me with great ideas on things I should know. Thanks a lot Aurora Huang!!!

Trend Fleek
Nigeria
3 months using the app
September 19, 2022

Christina Chen always does a great job assisting me. My only issue is that I would prefer to really have 1 go-to agent as opposed to having to use the chat because I don't always get the answer I need from other agents.

Zarot Star Jewelry
United States
3 months using the app
November 4, 2023

To be Honest the service is very good and my assistant Zoey solves all my doubts perfectly, however I consider that there are certain things which I think would be better

WIZMOX
India
3 months using the app
July 19, 2023

CJ drop shipping is very perfect! Their customer service is top-notch. Elsa tong the very best agent I have met online, so calm and answers all your questions with solutions.
You guys are the best.

Master wears
Nigeria
3 months using the app
December 8, 2023

I have not started selling yet but so far the support Lea Zhang is giving me is great. Also, the fact that you can ask the support at any time of the day makes it very easy to work whenever you want to without having to wait for hours until you get a response.
Unfortunately shipping prices are a bit high and the processing time is quite long but I guess that's the price you have to pay to have this big variety of products available.

HomeCharm
Germany
3 months using the app