Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product variety, personalized customer service, and competitive pricing. They commend its efficient order processing, reliable shipping, and additional services like product sourcing and quality checking. High-quality product images and various shipping options, including overseas warehouses, are also appreciated. Merchants have noted improvements in services such as faster order processing and updated tracking information.

February 1, 2024

I've had a fantastic experience with CJ Dropshipping! Their customer service truly stands out – the agents are always quick to respond and incredibly helpful. It's reassuring to know that if I ever have questions or run into issues, I can count on CJ Dropshipping's support team to provide solutions promptly.

Additionally, their app is a joy to use. It's incredibly user-friendly, even for someone like me who isn't particularly tech-savvy. I can easily manage my store, add new products, and keep track of orders without any headaches. The app's intuitive design has streamlined my dropshipping operations and allowed me to focus more on growing my business rather than getting stuck in complex software.

TrendifyIndia
India
3 months using the app
January 26, 2024

We have used CJ as our fulfillment service for 2 years and have had a great experience working with them. Our agent, Carrie, has been very responsive and helpful. Their web app is very user friendly and integrates well with Shopify.

SleepyBabyStore
United States
Almost 2 years using the app
March 5, 2024

We have used CJ as our fulfillment service for 2 years and have had a great experience working with them. Our agent, Suki Huang, has been very responsive and helpful. Their web app is very user friendly and integrates well with Shopify.

PawLooms
Austria
3 months using the app
April 29, 2024

I had a fantastic experience with Raymond He who helped resolve a complex dispute with professionalism and ease. He communicated attentively, explained the resolution steps clearly, and even followed up to ensure everything was settled to my satisfaction. His exceptional service not only resolved my issue efficiently but also exceeded my expectations. Highly recommended!

Verteasy
Germany
3 months using the app
April 16, 2024

This application is a "game changer" for me, I've been using it since 2020 and I continue to use it every day. I recommend it for any business looking for fast and efficient services at reasonable prices.

I highly recommend Billy and Aoki for their competence and professionalism.

Reddbox
France
About 1 month using the app
April 11, 2024

I've used cj for 2 years now and all I can say is that they are the best for people that don't have an private agent for fulfillment, leah on the customer support team is really helpfull and she answers really quick on all of our questions! really recommend them

Attire Avenue
Sweden
3 months using the app
April 8, 2024

I am a new user of CJ who runs my entire business, I am located in Rome, Italy, and I recommend it for their fast response and kindness. My agent is Alexis Wong and recently has helped me solving a super rapidly a pending question, in the most efficient way. Bravo!

Aspie Shop
Italy
6 months using the app
April 3, 2024

The consultant is eager to resolve inquiries. They have enough knowledge about their work, so I could ask many thing to the Help Desk.
Prompt, expert, detail support is waiting you so that you can use this easy.

Smart Bay
South Korea
2 months using the app
February 20, 2024

I am writing this review specifically for our CJ agent Berry Gan. My fiance and I just started a new business and are new to CJ. Berry has been our agent since the beginning, and he is ALWAYS willing to help us with any questions we may have. We have been assisted by other agents, but Berry is literally the best agent for us. Many times we message Berry multiple times during the day, and he is always there with a positive attitude and patience willing to help us out. We are very lucky to have Berry as our CJ agent. We would give Berry Gan 1000 stars, but unfortunately, we can only give him 5. Thank you, Berry, for all you do!!!!

Trendiez U ♥
United States
About 1 month using the app
March 7, 2024

Cj is great dropshipping platform it’s easy to use very intuitive and offers very fast shipping. But the best thing about Cj is the customer service my agent Celia speaks perfect English responds within seconds and is always ready to help me with any issue or problem that I’m facing.

10/10 dropshipping service

Enabic
United Kingdom
About 1 month using the app