Reviews (9,628)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 5, 2024

Super easy to use. Cheap prices. Agent & sourcing tools are amazing. Sulee Li helped a lot.

Shop On Pink
Ireland
6 months using the app
July 16, 2024

We received an order with multiple items and had to find a quick way to source it and ship it to our customer.

Luckily Sini Liu from CJ was there to help us and in just a few hours the order was already processed for shipment.

Superb customer support! Thank you Sini Liu :)

The Vaniel
Israel
7 days using the app
Edited June 18, 2024

Got wonderful help from Skye! Was able to sort out my order issue very quickly. I've only worked with CJ a few months now but the service continues to be excellent.

Edit: Continued support has been great from my agent Skye who has been able to help me with several orders when customers want to make changes or an order needs to be otherwise updated.

Classic Leather Bag
United States
4 months using the app
July 10, 2024

CJDropshipping's customer service is very good and their products are as seen on the pictures. Thanks Lea for your prompt replies!

J-TEN Variety Merch
United States
5 months using the app
July 24, 2024

I am a beginner in this app, it s a really good service !

the customer service is amazing ! Chico Lai, a great staff, helped me a lot for my firsts sourcings ! On top !

plugdrive
France
23 days using the app
June 8, 2024

I had an amazing experience with Suki Huang the online advisor. Their advice was incredibly insightful and helped me navigate through my challenges with ease. I highly recommend their services to anyone seeking valuable guidance. Thank you for your exceptional support!

EcoEssentials
Canada
5 months using the app
May 23, 2024

I have been working with CJ Dropshipping for over a year, and my experience has always been excellent. I want to especially commend my agent, Leila, who is always ready to help. Leila is a true professional who addresses any issues promptly and with a friendly attitude.

Thanks to Leila and the CJ Dropshipping team. I confidently recommend CJ Dropshipping and agent Leila to anyone looking for a reliable partner to grow their business.

JoyfulActivity
Germany
11 months using the app
July 16, 2024

Great service and communication especially with Agent April on the platform. She provides good service and competitive pricing. Whenever I need help she is on it!

Verse Jar
United States
4 months using the app
April 7, 2024

Always works, a great way of shipping your orders. Customer support is always there ready to help! Would definitely recommend.

I have to say huge thank you to Jolie that helped me with a problem I had with the application!! He saved me so much time!

Moxal™
Greece
About 1 year using the app
June 3, 2024

We started partnering with CJdropshipping in April 2024 and have been impressed with their excellent customer service and helpful guidance as we launched our store. A big shoutout to Grant Weng for his unwavering support from day one! He's always there for us and never lets us down. We would recommend CJdropshipping to anyone looking for a reliable partner.

easeSeason
Singapore
7 months using the app