Reviews (9,629)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 27, 2024

Nicee is the best Experience :D!

Inove Já
Brazil
About 1 month using the app
July 19, 2024

Whalen is a good agent I recommend him

BLOON KISSES
Canada
4 months using the app
July 16, 2024

Service was excellent, I spoke to Ken and he was very helpful and efficient in assistance and responding to my enquiry.

The Gift Horse Shop
South Africa
5 months using the app
July 18, 2024

Great customer support with Bonnie, and great synchronization with products

inKase™
Brazil
4 months using the app
August 12, 2024

Top dropshipping app with exceptional professional service.

I was guided by CJ Dropshipping service representative, Bellica Lin. She is incredibly knowledgeable, patient, and helpful. She went above and beyond to assist me with various issues. As a new user unfamiliar with the platform, Bellica Lin really helped me navigate and find answers to many challenging questions. Thanks to her support, I successfully fulfilled my first few orders. I'm very happy with the experience.

MISSIONPAW
Australia
4 days using the app
July 11, 2024

Very nice and helpful customer support from Irena Huang.

Dbestey
Germany
8 months using the app
July 22, 2024

CJdropshipping and its app integrated to Shopify made life easy for me. From adding products, tracking inventory, syncing orders and shipment everything is simple and a smooth process and the best part is it’s completely free to use and more trustworthy as they are in the industry for many years. I was initially worried about shipment timelines but CJ’s shipping via cjpacket have delivered our orders to US, Canada, UK and France within 10 to 14 days from order date. The support is awesome with queries answered immediately and any updates to order like gift messages or VAT numbers are updated immediately upon request. My personal support agent Angel Li has been wonderful in providing quick support and resolution. Thank for your great service and support and I am happy to be connected with CJ.

Planet Adora
Canada
2 months using the app
July 22, 2024

Stephanie is great. She is very professional in helping me deal with the problem. I am still preparing for the store in the early stages. She is very professional in helping me recommend new products.

KEATON
Germany
2 months using the app
July 10, 2024

I am thoroughly impressed with CJdropshipping's customer support, and Rami Wu exemplifies the dedication and professionalism that sets their team apart. I would highly recommend CJ dropshipping to anyone looking for reliable service and support in dropshipping.

Thank you, Rami, and the entire CJdropshipping team, for making my experience seamless and enjoyable.

Claws&Paws
Poland
9 months using the app
July 16, 2024

Alan from Customer Support is very helpful, explains everything in great details :)

NOVALIYA
Bulgaria
4 months using the app