Reviews (9,624)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

July 30, 2024

I really like their customer service. Pauling gave a good and satisfying solution to my queries.

My Store
United Kingdom
About 2 months using the app
June 12, 2024

I've been using CJ Dropshipping for over a year now, and my experience has been consistently outstanding. I want to give special recognition to my agent, Kaycee Chen, who is always eager to assist. Kaycee exemplifies professionalism, resolving any issues quickly and with a positive demeanor. Her dedication and exceptional service have significantly enhanced my dropshipping experience. Thank you, Kaycee, for your excellent support!

MODARA
Germany
10 months using the app
June 28, 2024

Oliver Xu who contact with me directly and solved my issue fary fast. Thank you Oliver and Cjdropshipping

Amor Mio - Love
Türkiye
7 months using the app
May 15, 2024

I must say the customer service I have received from Cherry Xu has been excellent.
My request are always handled quick and efficient. She is very professional and takes care of business.
Definitely a great asset to cjdropshipping I have never been disappointed with her service.
Thank you Cherry X

BabyStrollerSets
United States
About 1 year using the app
June 27, 2024

Leah Cheng was very helpful and quick in her response to me about a product. I recieved a picture showing the power cord, (which was my question) and I was able to add it to my descriptions for my product. Very good customer service. Thanks

down home drop store
United States
4 months using the app
July 18, 2024

My agent Bin Han is really super and I recommend her 100%. She is always very helpful handling my seller problems.

Sia & Jimini
Finland
11 months using the app
June 3, 2024

We started partnering with CJdropshipping in April 2024 and have been impressed with their excellent customer service and helpful guidance as we launched our store. A big shoutout to Grant Weng for his unwavering support from day one! He's always there for us and never lets us down. We would recommend CJdropshipping to anyone looking for a reliable partner.

easeSeason
Singapore
7 months using the app
June 23, 2024

I've been using CJ for a few days now, and I’m very impressed. My agent Leons has been incredibly supportive and helpful from the start. The app is user-friendly and simplifies managing orders and inventory. I highly recommend it for anyone.

InkShadow
Portugal
7 months using the app
June 26, 2024

We have been using CJdropshipping for 6 months now and are absolutely satisfied with our agent, Vita. She is available every day and keeps us updated. We highly recommend CJdropshipping and especially Vita for anyone looking for a dependable dropshipping partner.

Bella Essence
Switzerland
6 months using the app
June 14, 2024

I recently had an issue with my order on CJ Dropshipping and reached out to their support. Box Chen assisted me and provided exceptional service. He was very quick in identifying the problem and resolving it efficiently. His professionalism and responsiveness made the entire experience smooth and stress-free. I'm extremely satisfied with the support I received and highly recommend Box Chen for any assistance needed on CJ Dropshipping.

UltraGlide
United States
4 months using the app