Reviews (9,789)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products and seamless Shopify integration, which boosts operational efficiency. They value the fast shipping, reliable fulfillment, and tools for product and order management, including options for custom packaging. The customer service is highly praised for its responsiveness and proactive support, enhancing merchant satisfaction through effective communication and issue resolution.

April 30, 2024

Krise Qi is always ready to assist me. Working with CJ is easy and service is good. Pricing of the products are also very good and everything is very reliable. From custom packaging to shipping options. Can definitely recommend!

Noir Luxe
Netherlands
2 months using the app
May 1, 2024

CJdropshipping really helped my business. Their customer service, especially Pauling, was super helpful. The website is easy to use, and they have lots of stuff to sell. I totally recommend them for easy dropshipping.

neowelle
Germany
3 months using the app
Edited June 28, 2024

I am so happy with the help of the customer service especially Agnes Fang. She has long patience on answering all of my questions and she is very polite and helpful. Thank you so much Agnes!

Update 28.06.2024:
It was very nice talking to Alan Yang. He is very helpful and approachable. He helped me in disputing one of my orders and it was a success. Thanks Alan!

www.shoplix.ch
Switzerland
3 months using the app
May 22, 2024

I am happy to do business with CJ Dropshipping, they have good customer service which facilitates exchanges. I would like to take this opportunity to congratulate my agent Eileen Qian for always being there on time to help me resolve my issues immediately after sale. you make it easier for me.

Dopimen
United States
28 days using the app
September 13, 2024

I am still discovering this application, and agent Willa Chen is helping me with a lot of professionalism and dedication to use the platform.

With practice, I find the platform quite simple to use and accessible for everyone.

I recommend it! Thank you, Willa Chen.

Glassybrush
France
4 days using the app
September 5, 2024

The customer service answers very quickly and help very kindly. keep-up!

Jo and Zia
France
3 months using the app
May 13, 2024

It has been a great pleasure using CJ Dropshipping. Their platform is very powerful, updated and efficient. Their sourcing service is fantastic as well as their customer service team. Sveta, who helped me get through the entire process and answered a lot of my question, she is very polite and professional, I am very grateful for her help.
Highly recommended CJ dropshipping.

My Big Easy Life
United Kingdom
3 months using the app
September 4, 2024

Amazing service. Bonnie Gu is amazing. She helps me a lot!

Winkula
United States
7 months using the app
June 3, 2024

We started partnering with CJdropshipping in April 2024 and have been impressed with their excellent customer service and helpful guidance as we launched our store. A big shoutout to Grant Weng for his unwavering support from day one! He's always there for us and never lets us down. We would recommend CJdropshipping to anyone looking for a reliable partner.

easeSeason
Singapore
About 1 month using the app
July 19, 2024

Dealing with agents like Billy have made my experience very pleasin with CJ, my previous agent was also amazing and went out of his way to give me the best prices and experience

Serentia
United States
About 2 months using the app