Reviews (9,631)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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Leah Cheng was very helpful and quick in her response to me about a product. I recieved a picture showing the power cord, (which was my question) and I was able to add it to my descriptions for my product. Very good customer service. Thanks
I've been using CJ for a few days now, and I’m very impressed. My agent Leons has been incredibly supportive and helpful from the start. The app is user-friendly and simplifies managing orders and inventory. I highly recommend it for anyone.
Lea and Ken have been very patient with me as I explored placing my drop shipping needs in their hands. They were very helpful in staying with me and providing support as I got my orders synced, ordered through CJ and paid. The pricing stated to me previously was exactly accurate. I'm glad to have Lea and Ken as our agents!
Additionally, Jolie has been very helpful and patient in walking me through connecting my shop products for fulfillment. She took the time to understand where the issues were and helped me fix them. Thank you!
We have been using CJdropshipping for 6 months now and are absolutely satisfied with our agent, Vita. She is available every day and keeps us updated. We highly recommend CJdropshipping and especially Vita for anyone looking for a dependable dropshipping partner.
We are very pleased using CJdropshipping as they offer a wide range of products och very good support. We are very grateful for the excellent customer support that Fanny has provided and will certainly continue using CJ.
I'm new user of this service, but as far as I experienced I have got a good service, and I look forward to work with CJ and hope we can reach each of our goals.
Big Thank You Jolie on CJ For All Your Help!
What I like with CJdropshipping is they give you a personal agent, to whom you can talk if you have questions and if you need help solving some problems. My agents, Luciano and Fanny, helped me a lot with everything. They check the quality of the products which ensure me to deliver the best to my customers.
Their platform is easy to use. It has a feature that many platforms don't have : "the search by image". This tool is incredibly useful. Mostly if you sell in the fashion niche.
On top of that, the shipping times are quite good overall.
I greatly recommend, whether you are a beginner or a pro, you should give it a try.
Amazing service. So helpful, I was having trouble finding a product so I asked my private agent, suki huang, and he helped me out within 10 minutes.
I am so happy with the help of the customer service especially Agnes Fang. She has long patience on answering all of my questions and she is very polite and helpful. Thank you so much Agnes!
Update 28.06.2024:
It was very nice talking to Alan Yang. He is very helpful and approachable. He helped me in disputing one of my orders and it was a success. Thanks Alan!
I must say the customer service I have received from Cristina Chen has been excellent.
My request are always handled quick and efficient. She is very professional and takes care of business.
Definitely a great asset to cjdropshipping I have never been disappointed with her service.
Thank you Cristina Chen