Reviews (9,631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited December 3, 2024

I recently had the pleasure of interacting with CJ's support team, Gildan and Aoki was stand beside me until fix all my issue and this mean to me and I am thoroughly impressed. The team was exceptionally responsive, knowledgeable, and genuinely committed to solving my issue. From the moment I reached out, they handled my inquiry with professionalism and efficiency, ensuring that I had all the information and assistance I needed. Their dedication to customer satisfaction is evident, and they went above and beyond to make sure my experience was smooth and pleasant. I highly recommend CJ not only for their top-notch products but also for their outstanding customer support. Five stars!

Veloxea
United Arab Emirates
7 months using the app
July 30, 2024

I really like their customer service. Pauling gave a good and satisfying solution to my queries.

My Store
United Kingdom
About 2 months using the app
June 24, 2024

I want to commend Bianca for her outstanding customer service. She consistently handles my requests promptly and efficiently, showcasing a high level of professionalism and dedication. I have always been thoroughly satisfied with her service and looking forward to continue like that, also with regard to new prices for increasing my business. Thank you, Bianca!

BELTISSE
Germany
4 months using the app
April 23, 2024

I have not been using this App for very long, but we shall see how it turns out. However, so far I had the BEST experience with Jolie. Always so kind and very helpful with anything I may need. Thank you so much Jolie. You are indeed amazing!

PlayBird Mansion
Canada
7 months using the app
May 27, 2024

I have been working with Skye for several months for my dropshipping business, and I am extremely satisfied with his service. Here are a few points that deserve to be highlighted:

Professionalism and Responsiveness: Skye is always available and responds quickly to all my questions and concerns. His professionalism is impeccable, and he handles every order with great attention to detail.

Quality and Reliability: The products provided are of high quality and match the descriptions. Processing and delivery times are respected, which is crucial for the smooth operation of my business.

Support and Communication: Communication with Skye is smooth and efficient. He regularly updates me on the status of orders and is proactive in resolving any issues that may arise.

Competitive Pricing: In addition to offering excellent service, Skye provides very competitive pricing, which has allowed me to increase my profit margins.

Customization and Flexibility: Skye is very flexible and adapts to my specific needs. He has helped me customize products and packaging, which has been a major asset for my business.

I highly recommend CJdropshipping to anyone looking for a reliable and efficient partner for dropshipping. The services has exceeded all my expectations, and I look forward to continuing to work with him.

Thank you again for your excellent work!

CALM+
France
2 months using the app
June 25, 2024

It my first time doing droppshipping, Thank God I met a good and patient person, he is guiding me very well, when I need help , is always available. Very good customer services
Thank you Gildan

Phumelo online store
South Africa
About 2 months using the app
July 29, 2024

I have only been using cj for a short amount of time and i found an amzing agent called Agnes Fang so helpful and answered all my questions promptly .

Tracify Pad
United Kingdom
10 days using the app
August 15, 2024

do well

My Store
Vietnam
3 months using the app
July 16, 2024

quite good app and the support agents are very helpful and friendly, especially Miya Huang

Eltazz
Italy
4 months using the app
June 6, 2024

I must say the customer service I have received from See Zhang has been excellent. My requests are always handled quickly and efficiently. She is very professional and takes care of business. Definitely a great asset to CJDropshipping, I have never been disappointed with her service. Thank you, See Zhang.

OrcaOrcaOrca
United States
3 months using the app