Reviews (9,624)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

May 28, 2024

I am thrilled to share my exceptional experience with CJ Dropshipping, particularly with my agent, John. From the very beginning, John has been an absolute pleasure to work with. His professionalism, responsiveness, and attention to detail have been top-notch, ensuring that every aspect of my dropshipping business runs smoothly. John's communication skills are exemplary. He keeps me updated on the status of my orders and is always quick to respond to any questions I have. It's clear that he genuinely cares about my business's success and is dedicated to providing the best service possible.

Thanks to John's outstanding support, my experience with CJ has been nothing short of fantastic. I highly recommend working with John if you're looking for a reliable, efficient, and friendly agent to help grow your dropshipping business. Five stars well-deserved!

Thank you, John, for your incredible support and dedication!

XXTALL
United States
9 months using the app
June 10, 2024

I couldn't be happier to share my stellar experience with my incredible sourcing agent, Steph Zhu. Since the beginning of our collaboration, the level of service I've received has been nothing short of exceptional. Steph is a true gem in the sourcing world. She's not only incredibly efficient but also exudes professionalism in every interaction. Whenever I reach out with a request, Steph handles it promptly and with meticulous attention to detail, ensuring that my needs are met seamlessly. What sets Steph apart is her genuine dedication to her clients. She doesn't just fulfill orders; she goes above and beyond to ensure that I'm satisfied with the outcome. I've come to rely on her expertise and reliability, and she's never let me down. Steph is undoubtedly an invaluable asset to the team at Cjdropshipping. Her commitment to excellence and her personable approach make her a pleasure to work with.

Thank you, Steph, for your exceptional service and for making my sourcing experience truly exceptional. Hoping to visit you guys one day!

Warm regards,
Joseph L.

tinybricks.
Canada
4 months using the app
April 23, 2024

I have not been using this App for very long, but we shall see how it turns out. However, so far I had the BEST experience with Jolie. Always so kind and very helpful with anything I may need. Thank you so much Jolie. You are indeed amazing!

PlayBird Mansion
Canada
7 months using the app
March 2, 2024

Working with Aurora has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need. She informs me of any requests from the shipping team and makes sure my orders are processed on time with no issues. It's like she's got everything figured out. Really makes my life a lot easier!

Bonafeli
Austria
11 months using the app
August 6, 2024

Sveta sorted my issue quickly - Many thanks!

My Store
United Kingdom
13 days using the app
Edited July 1, 2024

I must say the customer service I have received from Sveta has been excellent. My requests and question were handled quickly and efficiently. She very professional and took care of all my concerns.
Thanks Sveta!

Berthaly
Australia
About 2 months using the app
May 9, 2024

So far my experience with CJ has been nothing but amazing! I was confused on how to import my shopify orders but Angel was so helped with directing me to import my orders and also submit my payment. I appreciate the patience since I am new to this. We need more individuals like Angel to make this process smooth and less stressful.

OyeraCharisma
United States
8 months using the app
June 27, 2024

It has been a nightmare trying to work with CJ. They take so long to dispatch the products and when I ask why is taking time, they always say there was an issue with the supplier. Customer service always tries to avoid the issue and wants to give you coupons, but they never try to solve the problems. I asked for many refunds that I had to keep on top of the whole time, otherwise, it would be pending forever. I asked my agent if there was any way to change the agent or contact someone to issue a complaint, but he always changed the subject.
I know they are more expensive than the other platforms, but at least I was expecting more efficiency, quality and good customer service, which never to happen.
Find another supplier, the stress of dealing with them is not worth and it will affect your business reputation with your customers.

plants&people
Australia
10 months using the app
May 30, 2024

I'm just beginning my journey with CJdropshipping, but I must say, I'm thoroughly impressed with the robust tools and features they offer. It's incredibly straightforward to search for products. Although the 'search by image' feature needs a bit of fine-tuning as it sometimes returns limited or incorrect matches, searching by keywords compensates well by helping find exactly what you need.

All in All, id 100% recommend CJ and Erica Zhang as an agent for anyone in need of one, shes great, works fast, and is able to get all of my problems solved!

My Store
United States
About 2 months using the app
June 5, 2024

I am very happy with the support, they respond very quickly and help you when you have a challenge

You can find almost every product and it is also very clearly organised.

I can definitely recommend it to any dropshipper

Gleems
Germany
6 months using the app