Reviews (9,623)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

June 24, 2024

Cj Dropshipping customer service is unmatched. They will always gladly help you answer any questions that you may have. Leah, she was extremely helpful and quick to respond. Plus, the prices and shipping of Cj are so good and beginner friendly. If you haven't tried it, give it a chance.

Teride
United States
About 2 months using the app
Edited July 8, 2024

A big thank you to the CJ Dropshipping support team, especially Vita Liu, for providing the best and fastest support and consulting to fix the problem. Your help was greatly appreciated. Thank you, Vita Liu!

MirelleDeluxe
United Kingdom
5 months using the app
June 14, 2024

The CJ team responds immediately to enquiries and you get help straight away. I had contact with Mr Pauling today via whatsapp. I am very impressed. He took care of my problem immediately. Highly recommended.
Many thanks for your help

Berteles-Shop
Germany
8 months using the app
July 20, 2024

I just chatted with Miya Huang and was very happy with the customer service.

Women Dresses
Australia
6 months using the app
May 8, 2024

I was helped by Kribee Huang and that person was very helpful and answered all my questions and added screenshot to make it easy for me to understand what I needed to do. Going through the process helped me understand better what needs to be done quickly so orders are not seating in limbo.

ShopAffiliateMB
Canada
7 months using the app
April 8, 2024

I've been using CJDropshipping for a long time now, maybe about 1 year I think. Their service has always been excellent. They're quick to answer any questions or concerns I have and I never have to wait long for a response. I've found their pricing surprisingly competitive when comparing to private dropshipping agents and other dropship apps. They're also really efficient at sourcing new products ... And the most important, my agent Fanny Wang is always able to provide me the best answer to all my questions.

heritage attire
Spain
7 months using the app
Edited October 13, 2024

I'm using CJ for a few months now and I really like the platform so far. What really surprised me is the extremely fast and friendly Customer Support. My requests are answered within minutes by Luria Xie, which just makes it a great overall customer experience!

Arqala
Germany
5 months using the app
January 10, 2025

Arina Dong has helped me with all my concerns for my store. I give her five stars for going over and beyond.

Jatanele
United States
June 13, 2024

really helpful i recived my first order and didnt know what to do ken made it so easy to understand in minutes and now my order is on its way to my first customer

DripDemon
Norway
About 2 months using the app
June 4, 2024

So far so good! I am starting a brand based in the US and have been looking around for solutions for my product sourcing and fulfillment. As of me writing this review, CJdropshipping and especially the live agents have been extremely helpful in guiding me and sourcing products efficiently. Shout out to the agent I am currently working with, Joy Zhou, she has been very accessible and has a good understanding of English and communication skills.

thisask
United States
8 months using the app