Reviews (9,631)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 10, 2024

Best DS store, Very nice customer service, they make sure that your customers gets the best quality products before making delivery to them.

Candles Molds
United Kingdom
3 months using the app
July 3, 2024

CJ helps me a lot and offers great products. My agent Sulei li helps me at any time and is very friendly. In addition, my questions will be answered promptly and competently. Very good!

furry nose
Germany
6 months using the app
July 4, 2024

Bonnie was prompt and professional. She gave me the answers to my queries very quickly and I appreciate her for doing so.

Absolutely..pets
United Kingdom
5 months using the app
July 15, 2024

Really Great Service & best app for dropshipping. Fast and easy to access , great support team and all number one app for start a business on shopify.

Thanks to Sveta Mam. I am 100% satisfied.

HV SUPERMART
United Kingdom
About 2 months using the app
Edited August 20, 2024

Non avrei mai pensato di avere un servizio così professionale! 24h su 24, 7 giorni su 7 sempre disponibili e pronti ad aiutarti sotto ogni punto di vista. Attualmente i migliori del settore. Grazie Billy Shi per il supporto!

RingLeo
Italy
About 1 month using the app
July 5, 2024

Good customer support

Adventure gear outfitters
United States
5 months using the app
June 29, 2024

I have been a CJ Dropshipping client since 2019 and am still here after 5 years. What sets CJ apart from any other 3PL is their focus on nurturing relationships with their clients. Everyone is going to have competitive prices, product costs can only go so low and shipping lines are going to be pretty standard everywhere you look, so the one way to be differentiated is by giving the best customer experience possible and CJ does exactly that.

CJ feels more like an extension of your team, like a crucial member of your store's success. They want to you to win and relish in all of your victories. Quickly, they learn everything about your store's needs and know as much as you when it comes down to the products you are shipping out.

In this hectic world of delivering a product remotely thousands of miles across the world, issues will inevitably rise. And this is where CJ truly stands out because they are there for you in those moments to help you quickly resolve issues and move forward.

Over the years, I have been connected with 5 phenomenal account managers, but just recently I was connected with an account manager so good that I just felt the need to leave this review for my dearest friend - Carrie. She is an embodiment of everything CJ is and of the experience I hope everyone can have at some point. Her communication skills are 10/10, she is punctual, I can on and on... but the most important thing is that she gets stuff done!

So on behalf of myself and of all the members of my e-commerce stores, I want to thank CJ and more specifically - Carrie, for helping us make a dream a reality by servicing our customers they are the backbone of our business.

NeckFixer
Canada
8 months using the app
June 27, 2024

I have been using the CJdropshipping app for my Shopify store, and my agent, Oliver Xu, has been exceptional. His tireless dedication, quick order processing, and unwavering availability for assistance have made my dropshipping experience seamless. Oliver's responsiveness and attention to detail are unparalleled, consistently providing timely solutions and support. I greatly appreciate and applaud his outstanding efforts and commitment.

Express Unity Mart LLC
United States
9 months using the app
Edited July 9, 2024

Very good agents and easy, intuitive interface. Yori Lin always got my back with ANY type of questions. Really cool.

Fröhlich & Co.
Germany
6 months using the app
July 19, 2024

I had a lot of questions regarding shipping and product packaging and the agent, Garrison Wong, was so very patient and helpful.

Say It With Ease
United States
30 days using the app