Reviews (9,718)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving ...

January 19, 2024

stay away from cj. THEM SCAMMERS
They will never deliver. I have a bad experience with them.

BASIC SIGN
Rwanda
2 months using the app
September 16, 2022

This platform is awful I have been in business for 20+ years have never had an issue until I add this drop ship platform all the customer who buy the products that come from this platform are complaining and giving my bad reviews and when I contacted PayPal, they then blocked my account, and I am unable to check on my customers orders, unless I with draw my case with PayPal and that was told to ...

sathenia18
United States
2 months using the app
CJDropshipping replied September 18, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping. ...

March 25, 2020

worst source ever. I would rather use aliexpress than working with this kind of supplier. They sent all my products without any protection and do not accept my refund for damaged goods. Moreover, they still not ship my package after 14 days processing. The first and last time working with .

Vincase
Vietnam
2 months using the app
CJDropshipping replied March 30, 2020

We are sorry for the damage of packaging. Under the coronavirus, there will be some delays.

December 25, 2023

os produtos são muito mais caros que na aliexpress, shopee etc

Minha loja
Brazil
2 months using the app
Edited May 7, 2021

zero stars would be a better option worst app ever. Customer service knows nothing, takes 6 days to process an order, tracking numbers are useless. Agents never answer chat or emails. I never had one order go through without issues. my update since march 31 orders still not delivered and no refund in sight. Complete nightmare dealing with these idiots stay far away and these 5-star reviews for ...

Merchandize.ca
Canada
2 months using the app
Edited July 31, 2020

So, everything started really well until my customer receive the products.. And guess what, I made a thank you card, the thank you card wasn't on the packaging. The bubble colomuns wasn't on the packaging as well. To sum up half of my packaging was sent to my customers. Hope their logistic becomes better in the future but so far ..

Freshc
United States
2 months using the app
CJDropshipping replied July 31, 2020

Sincere sorry for your bad experience. We have contacted your agent. And she will contact you ASAP. If you have any other questions, please feel free to contact your agent or ...

May 25, 2023

My ebay account was suspended due to suspicious activity since I started using this app thank you cj commerce

Shopperlorian
United States
About 2 months using the app
CJDropshipping replied May 28, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@ ...

Edited August 20, 2023

DON'T USE Cj dropshipping !!

Unless u want 10 days handling times with an additional 10-20 days delivery times. Over a month for customers to receive orders.

Customer service won't care unless you're making over a million dollars in sales.

Use Zendrop instead.

beautybatty
United States
About 2 months using the app
December 9, 2021

This is a real review not fake like 99% of the other reviews. It has been 1 month since we started using this app , they could only deliver 1 order out of 16 orders. Orders are showing no progress since more than 5 weeks. Customers are calling us everyday and we have no explanation to make. They only create an electronic shipping label but they do not actually ship the items. Stay away from this ...

Online Gifts Canada
Canada
2 months using the app
CJDropshipping replied December 12, 2021

Hi, we learned that the problem is about tracking info not updating. Your agent has sent you messages on Skype and please keep in touch with her for the latest update. Thank ...

November 27, 2022

This app was very hard to use, and when I was trying to list items on my store, the shipping of my product wasn't set to the ordinary price, instead set at 60-70 dollars! Many of the dropdown menus didnt even show up for me, and the wrong information kept on showing up on my product. The product descriptins were very wary and unclear.i wouldn't recommend this app to anyone. I have wasted my time ...

OfficialDronify
United States
2 months using the app
CJDropshipping replied November 27, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID? This is our contact way: support@cjdropshipping.com. We will help you ...