Reviews (9,698)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.
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I have not started selling yet but so far the support Lea Zhang is giving me is great. Also, the fact that you can ask the support at any time of the day makes it very easy to work whenever you want to without having to wait for hours until you get a response.
Unfortunately shipping prices are a bit high and the processing time is quite long but I guess that's the price you have to pay to have this big variety of products available.
Thanks to Stella for resolving my queries and handling the payment glitch for my orders. Was very patient and accommodating to my requests :)
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Thanks Bonnie Gu for the quick support and clear answers..
Cj is a very good platform for storing and shipping parcels around the world. A special thanks to my agent Aoki Gong who does an exceptional job as an intermediary. She is reactive, and finds solutions for me when I have problems. I recommend CJ.
Updating the review from May 3
Happily, since my last review things have changed. My agent Lisa Wei is providing excellent assistance via email, I'm thankful for her support and understanding. She responds on time, acts polite and professional. I hope for successful cooperation in the future.
I'm rating CJ App 4* because of few factors that can(needs)to be improved:
1) Not updating the product page when the product is not available. (you list the item, and then figure out (if you ask) that it's out of stock)
2) Badly need more filters for search, when searching for the product I normally get around 60 pages of results both related and not related.
3) Sometimes the descriptions are unclear and have to double check with the agent
I wish CJ only get better and better and grow!
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Really good customer care service. They are very kind and fast on reply. No need to wait for hours.
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
bin sehr zurieden.
Good customer service and fast response times
Helpful agent and helpful tutorials provided, was able to answer queries
Thank you for your feedback! Your approval is our motivation.
I used this app to help me sourcing my products and it helped me so much ! It's a great , easy to use and reliable application. You got your personal agent helping you handle your business more efficiently and even answering your questions . I STRONGLY recommend!
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Saturn is helpful and has nice customer service. I am new to this app but they seem to respond really quick with good english support.
Thank you for your feedback! Your approval is our motivation.