Reviews (2,641)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies order fulfillment and product management, seamlessly integrating with Shopify. They praise the responsive and effective customer service, noting the personalized support that enhances their dropshipping operations. The wide product range and reliable fulfillment process are also highlighted, contributing to high customer satisfaction and making it a recommended choice for e-commerce and dropshipping businesses.

January 3, 2024

I have been working with CJ Dropshipping from the beginning of my store's development. I love its organization and user friendly design. Like any other beginner, I have had doubts, and whenever I have needed help, Customer Support has been straightforward, clear, and very helpful. Recently, I have been having some issues determining whether some of my products ship to Puerto rico, my home, and it's important for me to know this information and figure out how to obtain shipping info before listing them into my store because I want them to make it to my island. Therefore, once again, I reached out to support and Ken Yang was so very helpful and friendly. He explained what I had to do in order to have the information I needed in an easier and clearer way. Thank you so much for your help and patience, Ken! I can't be more satisfied with my experience!

byodhome
United States
About 2 years using the app
Edited August 28, 2023

Très bonne application, c'est l'agent Bianca qui s'est occupé de moi. Très réactif, j'ai on a pu discuter facilement, j’ai été accompagné dans toute mes démarches du début à la fin de l'installation. Tout est très claire et est toujours sympa. La qualité du service est vraiment top, je recommande fortement

Acose
France
About 2 years using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited November 30, 2023

The greatest and best fulfillment App in Shopify! My support agent - Mango is very supportive and prompt enough to help with my order fulfillment, without all this assistance, my Q4 would not have been so successful. Thumbs up to Mango and CJ!

Meowgicians™
Malaysia
About 2 years using the app
May 25, 2024

Va muy bien, el servicio es muy completo y los agentes hacen un buen trabajo las 24 horas del día. Recomendable. Miya Huang me resuelve todos los problemas muy rapido, incluso en horas fuera del trabajo. Gracias Miya!

Biyode Shilajit
Spain
5 days using the app
Edited October 24, 2020

I have tried other Apps and CJ Dropshipping stands out the best. My agent, Curry Durrant is always so helpful and very prompt in sourcing any products from Aliexpress. I am also getting a lot of repeat customers due to faster shipping times and great packaging.

Gear Trolley
Australia
About 2 years using the app
CJDropshipping replied October 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited September 27, 2023

I work with John Tao all the time he's my personal agent and he's always on instant message for communication. He answers my questions as needed quickly and efficiently. He always knows when I need immediate help and takes care of me. I adore Jon Tao and all the employees at CJ.

Sleepy Bungalow
United States
Almost 2 years using the app
March 31, 2024

perfect and trusted service. Fast customer care response.

Wixlure
United States
Almost 2 years using the app
July 1, 2020

I remember the day I first got into dropshipping/amazon like 4 years ago and it was so hard as a rookie to find a trusted sourcing supplier in China - you had to know someone who knew someone. Ever since then working with CJ has been amazing I not only have a sourcing agent I have dedicated sourcing, custom packaging, custom fulfillment center, someone who will help me private label and item I need and POD! All in one place and for me allow it to be under one brand. CJ has helped grown my business to enable me to hire an ad agency and create a real brand. My agent Cassiel is amazingly efficient she is more like a PA! Thank you guys and girls!

Platooners
United States
Almost 2 years using the app
CJDropshipping replied July 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 31, 2024

I have been working with July for a while now and it is fabulous and so uncomplicated. She reply’s really fast, goes the extra mile to make me and my customers satisfied.

Unfortunately the mobile version of the app don’t have all the relevant functions like in the desktop version.

EA-Onlineshop
Germany
Almost 2 years using the app
Edited February 23, 2023

Crystal Feng from CJ Dropshipping has been very helpful with my business.

She is diligent and has helped me with navigating my orders, disputes, sourcing, ordering in bulk and shipping. She is very proactive in helping me to solve all my issues before I even need to reach out to her.

Crystal goes above and beyond in her role to assist with all my requests. Thanks so much Crystal!

Maison Minimalist
Canada
Almost 2 years using the app
CJDropshipping replied April 15, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.