Reviews (2,654)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its user-friendly interface that simplifies order fulfillment and management. They praise its efficient fulfillment process, extensive product sourcing, and seamless Shopify integration. The responsive customer support is noted for effective problem-solving and securing supplier discounts. Additionally, the handling of taxes and import duties, continuous improvements, and 24/7 support availability are also commended.

May 14, 2024

I had an excellent customer service experience with the tech support representative. They addressed all my concerns, providing step-by-step assistance and reference links for each issue. I didn’t have to wait long for help, and their informative approach left me impressed. After reading positive reviews, I wondered if they were genuine, but based on my personal experience, I can confirm that I ...

MsDadeCounty Shop and Save
United States
5 days using the app
October 13, 2024

Suki answered all my questions

Tiny Treasures Babywear
Austria
7 days using the app
August 30, 2022

I've been using CJ for nearly two years and my representative - Diana Chen is nothing short of phenomenal. Its a pleasure working with her and the CJ team

Japaknives
United States
Almost 2 years using the app
Edited July 5, 2024

Leah from CJ is awesome and patient with me. Very helpful. (January 10, 2024)

I would like to thank Stacey Ya for helping me create a special order today. She was very helpful and works efficient and fast. (July 5, 2024)

stupeed
United Kingdom
Almost 2 years using the app
Edited February 26, 2025

Excellent customer service from July Chan.. was very helpful and answered all my questions throughout the process.

Uptown GenZ
India
Almost 2 years using the app
Edited October 31, 2023

Very happy with Bianca (my agent)! She is always super responsive and even if she doesn't know something she will go out of her way to find me a solution or answer. I don't know what I would do without her help. Her sourcing skills are also phenomenal!

CJ is a great business and the agents are all very helpful, especially Bianca who is an absolute rockstar!

Mantar Lamps
Canada
Almost 2 years using the app
January 21, 2022

I've been working with CJ for a couple of years now and I highly recommend this company. I used to work with a private agent but I found CJ to be more effective and very professional. They have a great interface that just makes it easier to manage my orders, sourcing requests, packaging. The custom packaging feature is great and allows you to choose among hundreds of different packaging. They are ...

Mamma Bump™
Australia
Almost 2 years using the app
CJDropshipping replied January 23, 2022

Thank you for your feedback! Your approval is our motivation.

Edited October 28, 2024

The customer service is very knowledgeable and responsive! Whatever questions I have they are always there to answer. I work with Suki and that is one knowledgable person!!!
Rebecca and Ken and both very productive and always on time with their responses.

SMODDO
United States
Almost 2 years using the app
November 24, 2022

My CJ agent, Lori, is amazing. Goes above and beyond for us and has supported is throughout the challenges of the year. CJ are also quick on their feet. When we exceeded the orders per month with our current supplier, they went and found a new one and checked the quality of the products without us having to ask, so that we could keep selling without any stock issues.

Rippl Impact Gear
United Kingdom
Almost 2 years using the app
Edited August 31, 2022

Big shout out to my agent Mango Hu! She's been an invaluable member to this partnership. She's helped us private label products, launch new products, develop supplier relationships, negotiate pricing and assisting us with logistics/support issues. I am very happy to be working with Mango Hu and I very much appreciate the service she provides us. Thank you so much!!

seidoknives
Canada
Almost 2 years using the app
CJDropshipping replied January 25, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!