Reviews (9,624)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

July 14, 2024

I would recommend this app to all who are looking for an efficient and organized way to drop ship. Bonnie and Pauling Li have been very helpful throughout my journey.

My Store
United States
About 2 months using the app
June 27, 2024

I have been using the CJdropshipping app for my Shopify store, and my agent, Oliver Xu, has been exceptional. His tireless dedication, quick order processing, and unwavering availability for assistance have made my dropshipping experience seamless. Oliver's responsiveness and attention to detail are unparalleled, consistently providing timely solutions and support. I greatly appreciate and applaud his outstanding efforts and commitment.

Express Unity Mart LLC
United States
9 months using the app
July 28, 2024

Took 7-days to tell me stock was not available, even though they marked it as fulfilled after 3 days and uploaded tracking number. Additionally the stock for the item, colour and size continued to show 6k available. This is unacceptable and had to apologise to customer.

Not fast - very slow. Lost my trust and deleted all products and removed the app.

Beagle Boutique Fashion Outlet
United Kingdom
About 1 month using the app
Edited March 31, 2024

Working with YANA has been awesome! She's super helpful and on top of everything. Her attention to detail is amazing, and she's always quick to respond and sort out anything I need. She informs me of any requests from the shipping team and makes sure my orders are processed on time with no issues. It's like she's got everything figured out. Really makes my life a lot easier!Lastly, i must say she is very friendly i really cant ask for more .

Melluza
United Kingdom
5 months using the app
June 12, 2024

I must say the customer service I have received from Sulee Li has been excellent.

Auralix
Netherlands
10 months using the app
July 22, 2024

leila helped me a lot with everything I didnt know. as my current agent she is great

Atla mode
Hong Kong SAR
13 days using the app
August 19, 2024

good support

Cửa hàng của tôi
Vietnam
5 months using the app
January 22, 2024

I have been using CJdropshipping for about half a year now and when they say they are the best distributors for beginners, they mean it! Chandy Chen in specific has been a huge help with any problems I have faced and I am beyond grateful. Without them I would still be stuck on many problems! Thank you very much for creating a platform that is beginner friendly as well as hiring staff that actually care about thoroughly fixing customers problems.

R&M
United States
7 months using the app
May 14, 2024

I had an excellent customer service experience with the tech support representative. They addressed all my concerns, providing step-by-step assistance and reference links for each issue. I didn’t have to wait long for help, and their informative approach left me impressed. After reading positive reviews, I wondered if they were genuine, but based on my personal experience, I can confirm that I received outstanding customer service.

MsDadeCounty Shop and Save
United States
5 months using the app
May 1, 2024

I had the pleasure of working with Rami Wu from CJDropshipping, and I must say, he truly exceeded my expectations. Rami's dedication to providing top-notch customer service is unmatched. Whenever I encountered an issue or had a question, Rami was there to assist me promptly and efficiently. His expertise and willingness to go the extra mile made all the difference in my experience with CJDropshipping. Rami not only resolved every problem I encountered but also provided valuable insights and guidance along the way.

What sets Rami apart is not just his professionalism, but also his genuine care for his clients. He took the time to understand my concerns and ensured that I felt supported throughout the entire process. Thanks to Rami's exceptional assistance, I was able to overcome challenges smoothly and achieve my goals with ease.

I can confidently say that Rami Wu is a true asset to CJDropshipping. If you're looking for outstanding customer service and a dedicated partner to help you navigate any hurdles, look no further than Rami. His commitment to excellence and unwavering support make him stand out as one of the best in the industry. Thank you, Rami, for all that you do!

Almoni Express
Italy
7 months using the app