Reviews (9,623)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.
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The support is super helpful and fast. My agent Nancy Wu was super helpful and always there to help me. I Appreciate her hard work in helping me with my suppliers, etc...
Great customer service! Especially Zoey Zheng is super helpful. Answers my questions fast and always finds a solution.
Also great product selection overall with good prices and pretty fast shipping times!
Highly recommend
Zoey was friendly and responded to my question quickly
The customer service at CJ Dropshipping is simply first class. Luna and her team are available 24/7 and respond extremely quickly to all queries. No matter what time of day or night I had a question or problem, Luna was always there to help me. This immediate availability and responsiveness is invaluable to me as a dropshipper.
What particularly impressed me was Luna's ability to find a solution to any problem. Whether it was a technical difficulty, a delivery delay or a misunderstanding, Luna always handled it with professionalism and commitment to resolve the issue quickly. Her ability to find creative solutions often saved me time and effort and helped me focus on growing my business.
Overall, I can wholeheartedly recommend CJ Dropshipping and in particular Luna as an agent. Her outstanding customer service has exceeded my expectations and given me a high level of confidence in this platform. If you are looking for a reliable dropshipping partner that offers excellent customer service, then CJ Dropshipping with Luna by your side is the right choice.
I am very happy with the support, they respond very quickly and help you when you have a challenge
You can find almost every product and it is also very clearly organized.
I can definitely recommend it to any dropshipper, Miya Huang thanks for your quick support.
Really good service, I was helped quickly, everything was simple! Thank you bonnie for your help and fast service.
I've been using Cjdropshipping for a few months now for the most part customer service has been good. However, most often when I need to know something or have a question Leah Cheng has been extremely helpful on more than one occasion!
Took 7-days to tell me stock was not available, even though they marked it as fulfilled after 3 days and uploaded tracking number. Additionally the stock for the item, colour and size continued to show 6k available. This is unacceptable and had to apologise to customer.
Not fast - very slow. Lost my trust and deleted all products and removed the app.
leila helped me a lot with everything I didnt know. as my current agent she is great
Excellent platform and customer support, especially that from Yori Lin. She responded quickly, to the point, and provided the solution. Absolutely, above expectations.