Reviews (9,626)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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I came across an issue (which was due do me know knowing how to work with multiple suppliers) and I was reluctant to get customer service support because whenever I call any companies customer support, I end up on the phone for like 4 hours. Arlene at CJ dropshippings customer service fixed my problem in under nine minutes. Overall great app, amazing features, low fees, and very user oriented. One hundred percent recommend
Tab Zhao the best support
I am very comfortable working with this platform. The website is easy to use, and they offer a wide catalog of products. Whenever I need to search for specific products or have any questions, the customer service team is very attentive and efficient, especially Doki Huang.
I started using CJ Dropshipping and i have my agent Shinco Zhao that is super helpfull he responds really quick and always gives me the right answer iam really glad to have him on my team.
Shinco zhao is really helpfull i couldnt miss him for the world
Lahne solves all your concerns.. Top Top Customer service.
I have been working with this supplier for some time and I can say that it is really great. The most important and excellent positive point is the excellent and strong support, they solve the problem as quickly as possible and kindly in every series, and one of the best people who always solves my problems with patience and kindness is Jolie. I really thank Jolie and thank you for your patience
I am very happy so far. Leah went out of her way to help me with my order processing payment. Very kind and professional. As a new store owner I say first impressions last and so I am very impressed and looking forward to working with my agent Leah at CJ dropping. Thank you.
Ruth is very helpful, always happy to help and provide support.
Corry! Corry! Corry! Best customer service in the world! She helped me since the launch of my store, and whenever I needed help and having concerns, she solve them right away and explained it in every detail. I once having problems with the sku bundles but she still manage to find the best solutions ever even though the technical team seems not finding a solution for it, but she manage to find the new supplier with the same product I need as soon as she can. So really great effort! Corry! Love your help. Very easy to work with and great communication skills, she is also very kind and friendly. Best of the best customer service!
My experience with CJ has been great since starting my e-comm journey. Sveta has been awesome and always finds a way to help satisfy the shifting needs of my business. Highly recommend !