Reviews (9,626)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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I've recently just started using Cj dropshipping as a go-to fulfillment center and product sourcing hub for my brand. Right from the very beginning I was pleased with the service. I ran into a little discrepancy as I'm still new navigating the website and Ruth was super helpful! She responded in very timely manner while providing me with photos to help make the process go smoothly! My experience overall has been phenomenal thus far and thank you Ruth for being a massive support!
Amazing, so helpful, Bonnie Gu was able to help me save my store and all my products. I'm very appreciative and will continue using cj dropshipping because of their help. Thank you!
I had a fantastic experience with CJ Dropshipping, thanks to the exceptional service provided by agent Sini Liu. Sini's responsiveness was unmatched, always addressing my inquiries promptly and efficiently. Not only did she ensure fast communication, but the quality of service was outstanding as well. The products I received were of excellent quality, and the entire process was seamless. I highly recommend CJ Dropshipping and Sini Liu for their commitment to fast, reliable service and high-quality products.
Great products, but the order processing could be faster I ended up getting a poor rating from a customer who thought their product never shipped. When I contacted the company to ask how to speed up the processing in the future, they gave me a bunch of canned responses and never addressed my questions directly. Use them, but with extreme caution, and build their slow processing time into your shipping policies.
Jolie was very knowledgeable and helpful. I feel so much better now that I chatted with him. I have a full understanding and how the product process works. I am truly grateful
Stacey has been an incredible agent to work with! She is always responsive, efficient, and ensures that all orders are processed smoothly. I'm extremely satisfied with her professionalism and dedication.
Great app, I specially love the support they provide! Fast shipping times as well. Much better than just ordering from AliExpress directly. And the agent assigned to me Carrie is super helpful !!!
In the process of building my store I tried a couple of drop-shipping both not free, Cj is free I only wish I started with them from the start but sometimes we think FREE is not valuable. But loving how simple their system is, and I love how fast I can chat with a human. Thank you Box Chen for being so helpful!!
Cj live custumer service goes above and beyond! thank you so much Angel Li, you seriously rock!
I would of course recommend CJ. John gave me the best support so far and they give me a great service. Always solve my inquiry.
Very helpful customer service and a wide selection of products with decent shipping times. Thank you Estella for your excellent efforts!