Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 19, 2024

I've recently just started using Cj dropshipping as a go-to fulfillment center and product sourcing hub for my brand. Right from the very beginning I was pleased with the service. I ran into a little discrepancy as I'm still new navigating the website and Ruth was super helpful! She responded in very timely manner while providing me with photos to help make the process go smoothly! My experience overall has been phenomenal thus far and thank you Ruth for being a massive support!

DreamHouseEra
Canada
10 months using the app
April 3, 2024

Amazing, so helpful, Bonnie Gu was able to help me save my store and all my products. I'm very appreciative and will continue using cj dropshipping because of their help. Thank you!

Foxi Fun
Canada
11 months using the app
May 16, 2024

I had a fantastic experience with CJ Dropshipping, thanks to the exceptional service provided by agent Sini Liu. Sini's responsiveness was unmatched, always addressing my inquiries promptly and efficiently. Not only did she ensure fast communication, but the quality of service was outstanding as well. The products I received were of excellent quality, and the entire process was seamless. I highly recommend CJ Dropshipping and Sini Liu for their commitment to fast, reliable service and high-quality products.

OMONNA
United States
7 months using the app
May 28, 2024

Great products, but the order processing could be faster I ended up getting a poor rating from a customer who thought their product never shipped. When I contacted the company to ask how to speed up the processing in the future, they gave me a bunch of canned responses and never addressed my questions directly. Use them, but with extreme caution, and build their slow processing time into your shipping policies.

The Lidia Rose
United States
8 months using the app
July 15, 2024

Jolie was very knowledgeable and helpful. I feel so much better now that I chatted with him. I have a full understanding and how the product process works. I am truly grateful

The Versatile Living Store
United States
About 1 month using the app
Edited October 18, 2024

Stacey has been an incredible agent to work with! She is always responsive, efficient, and ensures that all orders are processed smoothly. I'm extremely satisfied with her professionalism and dedication.

Aurielle
Greece
7 months using the app
June 27, 2024

Great app, I specially love the support they provide! Fast shipping times as well. Much better than just ordering from AliExpress directly. And the agent assigned to me Carrie is super helpful !!!

MystiGlowLamp
Canada
About 1 month using the app
Edited July 6, 2024

In the process of building my store I tried a couple of drop-shipping both not free, Cj is free I only wish I started with them from the start but sometimes we think FREE is not valuable. But loving how simple their system is, and I love how fast I can chat with a human. Thank you Box Chen for being so helpful!!

Cj live custumer service goes above and beyond! thank you so much Angel Li, you seriously rock!

Minding My Own Fitness
United States
About 2 months using the app
June 21, 2024

I would of course recommend CJ. John gave me the best support so far and they give me a great service. Always solve my inquiry.

Nine Beau
Singapore
9 months using the app
March 26, 2024

Very helpful customer service and a wide selection of products with decent shipping times. Thank you Estella for your excellent efforts!

VeFresher
United States
Over 3 years using the app