Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 14, 2024

Really good service, I was helped quickly, everything was simple! Thank you bonnie for your help and fast service.

Jeade.Store Fashion
Netherlands
13 days using the app
July 2, 2024

Krise Qi is very reliable and professional. I am so happy with his support, he really helped me on so many occasions. I really thank him very much.

KushBox
Switzerland
5 months using the app
April 3, 2024

I can't stress enough that CJ Dropshipping is a precious gem in your hands, and you should value this employee more, whose name is ROXANE!

She is the best agent I could have asked for, always attentive and willing to help, she has never let me down and always resolved what I needed!

In my opinion, you at CJ should give her a raise!

Thanks heaps

Cilesty
Australia
10 months using the app
Edited July 6, 2024

In the process of building my store I tried a couple of drop-shipping both not free, Cj is free I only wish I started with them from the start but sometimes we think FREE is not valuable. But loving how simple their system is, and I love how fast I can chat with a human. Thank you Box Chen for being so helpful!!

Cj live custumer service goes above and beyond! thank you so much Angel Li, you seriously rock!

Minding My Own Fitness
United States
About 2 months using the app
April 29, 2024

Had a few questions and wanted to add some ordering variants to a certain product. Sita Cui was very helpful, had my answers in minutes and had my variant's added very quickly. Great Job!

Bits N Bobs Trading Co.
Canada
9 months using the app
August 19, 2024

good support

Cửa hàng của tôi
Vietnam
5 months using the app
January 23, 2024

Was struggling to find some good products to sell but with CJ I have been able to find the latest trendy products to also discovering new ones. The site is also easy to navigate and I really like that they help source products that they don't have in their website yet.
I also love the support team, shout out to Leah my agent, I always get fast answers for my questions and product support, also great help finding products not available on CJ. Making it very easy to keep my store updated with the latest products.

Stylsh
United States
5 months using the app
May 2, 2024

Very good service and nice products! Luciano helps me out a lot with my website and it is very helpfull! I would like to see a bigger assortment of one specific product in the future.

VarieMart
Netherlands
7 months using the app
June 11, 2024

Cucheng also offers additional services such as product sourcing and custom packaging. These services have been beneficial in enhancing my store’s branding and customer experience.

Inspire art
United States
About 2 months using the app
May 22, 2024

I'm really impressed, not only by the functions and performance of CJ but also by the support, especially from JoyZhou. She is very friendly, finds a solution for every problem and is a real asset to CJ. Very clear recommendation and a big thank you JoyZhou

Bonnysecret
Germany
6 months using the app