Reviews (9,625)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

May 28, 2024

Great products, but the order processing could be faster I ended up getting a poor rating from a customer who thought their product never shipped. When I contacted the company to ask how to speed up the processing in the future, they gave me a bunch of canned responses and never addressed my questions directly. Use them, but with extreme caution, and build their slow processing time into your shipping policies.

The Lidia Rose
United States
8 months using the app
Edited October 18, 2024

Stacey has been an incredible agent to work with! She is always responsive, efficient, and ensures that all orders are processed smoothly. I'm extremely satisfied with her professionalism and dedication.

Aurielle
Greece
7 months using the app
Edited July 6, 2024

In the process of building my store I tried a couple of drop-shipping both not free, Cj is free I only wish I started with them from the start but sometimes we think FREE is not valuable. But loving how simple their system is, and I love how fast I can chat with a human. Thank you Box Chen for being so helpful!!

Cj live custumer service goes above and beyond! thank you so much Angel Li, you seriously rock!

Minding My Own Fitness
United States
About 2 months using the app
June 21, 2024

I would of course recommend CJ. John gave me the best support so far and they give me a great service. Always solve my inquiry.

Nine Beau
Singapore
9 months using the app
Edited May 3, 2024

I've been with CJ dropshipping for a long time now and I have absolutely no regrets linking my business with them. Zoey Zheng has been such a great help for me and is able to assist me with any queries and questions I have. She would make a fantastic agent!
Other platforms have let me down in the past but CJ makes everything so much easier to work with.
Very much recommended.

The Gentlemen's Hut
New Zealand
8 months using the app
March 26, 2024

Very helpful customer service and a wide selection of products with decent shipping times. Thank you Estella for your excellent efforts!

VeFresher
United States
Over 3 years using the app
February 2, 2024

I recently had the pleasure of working with Chandy to procure pre-ordered products for my inventory amidst the hustle and bustle of the Chinese holiday season. As a newcomer to the process, I found myself under significant time constraints and in need of guidance. Chandy stepped in with remarkable expertise and patience, ensuring that I not only met my deadlines but also gained valuable insights into the process. I wholeheartedly recommend Chandy to anyone in need of assistance with pre-ordering or inventory management. Thank you, Chandy, for your outstanding support—I look forward to working with you again in the future.

enshoppers
Canada
About 1 year using the app
March 5, 2024

I have been working with CJ since the beginning and I am very satisfied. My personal agent, Chandy Chen, is really great. I love working with her. She responds very quickly, answers all my questions and helps me solve problems. She is very committed and solution-oriented. She helps me to find products/factories if they are not yet available on CJ. She also actively informs me about changes etc. She does an absolutely great job. Thank you very much!

bingen
Switzerland
8 months using the app
July 20, 2024

jolie helped me perfect!

locktop.de
Germany
About 1 year using the app
June 23, 2024

Very happy with everything. And the support is always there and they all always trying the best especially Irena. So happy to have her as my support!

CustumCreations
Switzerland
4 months using the app