Reviews (9,718)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving ...

Edited December 24, 2020

I am so disappointed with CJ dropshipping! Because they never keep customer's winner product information as private! As mentioned in earlier, I requested they keep all of my product sourced privately but they always open to public! All my effort was stolen by other competitors! After I place the order, they told me after TWO WEEKS that the items is out of stock! There is no reason they realize ...

cutest
Malaysia
2 months using the app
CJDropshipping replied January 4, 2021

Hi, we are sorry for your bad experience. If you have any problems, please contact your agent or send an email to us. Email: support@cjdropshipping.com We'll try our best to ...

Edited March 1, 2023

CAUTION; They take at least 30 days to send orders to customers thanks to them I lost my AMAZON SELLER account and finally they do not want to give you your refund because they tell you that your orders are already in transit but it is false, be very careful!!!

Kayla Boutique
United States
About 2 months using the app
January 5, 2023

Worst platform for DS I ever saw.

Starting from "customer support" over the shipping and delivering items.

Spending time, money and nerves.

DanceLandGozo
United Kingdom
About 2 months using the app
CJDropshipping replied January 5, 2023

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the ...

February 21, 2022

Embarrassing... I have 200+ items listed on my website from CJ - with my first 20 orders from customers almost EVERY order had an out of stock item. I was told it's normal and even when I am listing items they can't ensure items are in stock....They told me the "pieces in stock" numbers on their listings were a lie. THEN some of the items customers chose for exchanges ALSO were not available!!!! ...

NeutralKids
Canada
About 2 months using the app
CJDropshipping replied February 21, 2022

Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number to us? We will help you check the ...

July 5, 2022

worst app you can use for your store , if you want to kill your project then use this app , the order takes 1 month to ship . processing time is 10 days , and when you contact the=m and tell them its supposed to be 3 days as per the page , they say no 7 then after 8 days i contact them again they said processing usually takes 10 days , the app idea is nice but it drags you to a very bad service
...

Low Top Wear
United Arab Emirates
About 2 months using the app
CJDropshipping replied July 5, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping. ...

July 25, 2021

After my last customer order is delivered I am deleting this app and not using this company again. I was excited about this company because they offer custom packaging with my company logo however the shipping and processing time is way to long I had my customers really upset it takes over a month just to get their order. It took over a week just to process my order then they sat there another 2 ...

Aulelei Fashions
United States
About 2 months using the app
CJDropshipping replied July 26, 2021

You can find inventory status on the product page. Available CJ inventory suggests that the item can be dispatched from our warehouse right away after you make the payment, ...

May 26, 2022

Do not buy and deal with them before making sure of everything because they change things after ordering.. They also increase the price of things and ask for more money after purchasing

The FreeFee
United Kingdom
About 2 months using the app
CJDropshipping replied May 26, 2022

We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping. ...

March 6, 2024

doesnt properly sync to store look elsewhere

Draxii Tech
United States
About 2 months using the app
Edited January 22, 2024

very unsatisfied with CJ dont deserve not a single star.cusotmer placed order 17JAN and on whats app they have told me customer order black color but only white available. Customer confirmed white color and on 20 JAN i asked for order status and on whatsapp agent told me i have to wait as order processing time is 3 to 5days and today 22/01/2024 after 5days they telling its completely out of stock ...

Supplies For you
United Kingdom
About 1 month using the app
Edited May 30, 2024

If you want to lose your business and get constant bad reviews, just use the CJ Dropshipping app. I've had enough! After placing an order, you find out a week later that the product is out of stock. This has happened six times, damaging my business significantly. I am extremely disappointed.

Fleurlovin
United States
About 1 month using the app