Reviews (9,343)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

November 3, 2023

Very pleasant to work with. He/she responds very quickly. I look forward to continuing with him/her.

MagicBlender
Switzerland
About 2 months using the app
September 2, 2022

The customer support is excellent. Ada Qui sat patiently with me to help get the store up and running.

Ternary Shop
South Africa
About 2 months using the app
November 8, 2023

It is very clear to understand and work, I am very satisfied when I started, now I am satisfied and even more once the first sale is made
And see the profit you will receive for each item sold

NIMI$
Kosovo
About 2 months using the app
July 23, 2023

I was helped by Ken in customer service. He was quite expeditious and handled my call well as he understood my question and answered swiftly.

Perky's Market
United States
About 1 month using the app
June 7, 2023

I experienced some frustration when attempting to place an order that turned out to be invalid. Despite being presented with videos to watch, I was unable to complete the order. Fortunately, Rebecca stepped in and promised to speed up the process of obtaining the product from her team. I am grateful for her assistance.

Liam's Kicks
United States
About 1 month using the app
August 6, 2021

Tinkle Chen help me when i needed help ASAP, my agent Mayya Wang is also really helpful she takes time to understand what i need. i LOVE this app! Only thing there is a crazy amount of Bugs!! Which makes me sad cause i really like this app.

Funky Slides
Canada
28 days using the app
CJDropshipping replied August 8, 2021

Thank you for your feedback! Your approval is our motivation.

October 23, 2023

I get the clarity that i need whenever i am confused through the help of my support agent Amy Huang. She replies as quick as she can and help me understand the process. Thanks Amy - you’re awesome!

Slimming Wonders
Philippines
22 days using the app
July 25, 2021

Thanks for your help Henry - always great to solve issues with a real live person 24/7 - instantly. Screenshot helped greatly.

Sassy Cat Outlet
Australia
17 days using the app
CJDropshipping replied July 26, 2021

Thank you for your feedback! Your approval is our motivation.

June 11, 2023

definitely recomend the customer services, just chat with Ruth Ying, was very kind to look into my issue and polite. CJ lack of exact information on the products make the customer services overloaded therefore ot is a big delay on respons.
Thank you Ruth

A-ZACH
United Kingdom
8 days using the app
Edited March 28, 2023

The app still under test but i like the support they answered me so fast so kind and helpful if i like this app after test i will recommend it again and may on youtube as well

Fashion Madowa
Germany
8 days using the app