Reviews (9,343)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

September 14, 2024

Ms. See has been incredibly responsive and always welcoming when handling my queries. I consistently receive positive responses and am always satisfied with how she resolves any issues we encounter. If I could, I would give her 8 stars, but the system only allows for 5!

Digital Drape
Pakistan
4 months using the app
November 4, 2024

Very pleased with CJ dropshipping, the service is always on point, whenever you have a question you will be helped within a few minutes, even if your agent isn't available. Website is easy to navigate, and i really like the way you can add products to your store, your products are online within a few clicks. very impressive !

Zenora
Netherlands
8 days using the app
October 12, 2024

got great support from Arina Dong which made it easy to use CJdropshipping.

Fashionnsio
India
About 1 year using the app
October 13, 2024

I would like to leave a review for Sita Cui, who has been incredibly professional and efficient. As a new user of CJ Dropshipping, I really appreciated her support and guidance throughout the process. She responded quickly to all my questions and made everything much easier for me.

Thank you, Sita Cui, for your excellent service!

Ezenda
France
About 1 month using the app
October 11, 2024

I had an issue that needed urgent attention, and I was fortunate to have Rami Wu from the CJ customer support team assist me. Rami was incredibly helpful and responsive, walking me through each step to resolve the problem quickly. The CJ customer service team is highly efficient, and I felt reassured by their professional and friendly approach. Thanks again, Rami, and the entire CJ team!

Trends Zone
Jordan
About 1 month using the app
Edited November 14, 2024

CJdropshipping has been an invaluable partner for my business, providing a seamless experience and an impressive range of products that make dropshipping easy and efficient. I want to especially recognize Aron Lee from their support team - his professionalism and expertise have truly set my experience apart. Aron went above and beyond to help me navigate several complex issues, showing great patience and understanding. He offered clear guidance and solutions that made every step stress-free. If you’re considering CJdropshipping, know that their support team, especially Aron, is dedicated to your success. Highly recommend!

Lala
United Kingdom
3 months using the app
October 25, 2024

I am truly impressed with the service Anisa provides! She is incredibly helpful, always quick to respond, and ensures I receive the best support. No matter what questions or concerns I have, Anisa is always there with a prompt response and finds solutions right away. Her professional and friendly approach makes it a pleasure to work with her. Thank you for your fantastic dedication, Anisa! Highly recommended!

Aurora Essence
Germany
About 2 months using the app
September 20, 2024

Their support is amazing especially April who is always willing to help!

BleuRibbon
United Kingdom
Almost 2 years using the app
September 6, 2024

Thanks to Leah! I up and running correctly and efficiently. They are so helpful and quick. For a new business owner they truly help keep the stress down.

My PickleBall Girl
United States
Over 1 year using the app
November 1, 2024

A huge thank you to Anisa Li from the chat support team, who helped me get set up with the auto-connection feature. Anisa was super responsive, patient, and made sure I understood every step, which really put me at ease.

Their platform is easy to navigate, with tons of product options, and the Shopify integration works smoothly. It saves me so much time and lets me focus on learning and growing my business instead of worrying about the logistics.

If you're just starting out and need a reliable partner with excellent support, I definitely recommend CJdropshipping!"

AltUNique
India
3 days using the app