CJdropshipping: Much Faster

If you plan to use CJ to dropship on Tik Tok Shop, DON'T! After spending thousands of dollars on failed orders to my customers. Between bad quality items and packages not delivered or delivered too late, I have lost hundreds of dollars due to Tik Tok Shop policies and all thanks to CJ Dropshipping. I decided to contact support for reimbursement of lost orders and orders that did not ship within the delivery time described. I paid high shipping costs to get my packages delivered to customers within 6-11 business days and orders were being delivered 13-14 business days (19-20 days total) past said shipping times resulting in me losing hundreds of dollars because customers cancelled orders after waiting for so long. And terrible customer services for packages that were not delivered CJ has blocked my account after me disputing with Paypal for them not reimbursing me for my loss. I also had a dispute with CJ that was not completed from a previous order because they kept stretching it out for weeks while I waited for my refund. They blocked my account before giving me a refund for the package that was not delivered. I spent over $70 for it to be shipped and provided them the documentation they requested. They are extremely unprofessional, and everyone should know the risks they are taking when working with this company. I will never recommend, not even to my worst enemy.

I was truly impressed by the exceptional service provided by Arina Dong. The dedication to helping me was such great. Thank you again.

Quick responses, polite communication, and your effort to solve problems are remarkable. Thank you so much. You are making our job easier.

I have been engaging with CJ for quite some time now, and throughout this process, they have consistently provided valuable guidance and support. Today Gildan's insights and assistance have been instrumental in helping me navigate various aspects, and I truly appreciate the effort and time they have dedicated to ensuring things run smoothly.

I had an excellent experience with Mr. Kribee Huang from CJ Dropshipping’s customer support team. He was incredibly professional, responsive, and helpful in addressing my concerns. His in-depth knowledge and clear communication made the entire process smooth and stress-free. I truly appreciate his dedication to providing outstanding service. Thank you, Mr. Huang, for going above and beyond

CJ is the only platform that we come across that has huge catalogue of products. For every niche or season cj has products for everyone. "Lincy Cui" is the agent assigned to our account and she has been an immese help to us on updating our catalogue on regular basis and helped us alot in sourcing some urgent products whenever required to be delivered to some irate customers. All in all cj dropshipping is the platform one should definitely aim for their business.

Thanks Anisa, for your great customer support. You did a great job!!

The best service, whenever I need help I write to the chat and without much back and forth they immediately look for a solution which is implemented within minutes. I can definitely recommend Mr. Garrisson Wong, he was able to solve my problem in just a few messages :)

I’m really happy with the service I received. The products are high quality and exactly what I was looking for. A big thanks to Suki for her outstanding help! She was patient, attentive, and made sure everything went smoothly. Her support made the whole experience stress-free. I’ll definitely be coming back. Thanks again for the fantastic service!

Everything is perfect, and any issues I've had have been resolved quickly. Many thanks, especially to Krise, who supports me and helps manage the orders every day!