CJdropshipping: Much Faster

A big thank you to Angel from the CJDropshipping customer service for her valuable help! Thanks to her, my order fulfillment issue was resolved quickly and efficiently. Her professionalism and responsiveness really impressed me. I’m now more at ease in managing my orders, and I highly recommend this service to all e-commerce entrepreneurs. Thanks again, Angel, for your excellent support!

my name is Willa. I have used CJ for a long time. It's a helpful tool to help us find convient goods , and I like to use it.

I had an incredible experience with Leah from CJdropshipping's support team! She went above and beyond to assist me with my inquiries and ensured everything was resolved quickly. Her professionalism, patience, and knowledge really stood out. The platform itself is fantastic, with great products and reliable service, but the customer support, especially from Leah, makes it even better. Highly recommend CJdropshipping, and a special thank you to Leah for her outstanding help!

Great platform overall, but i have to say customer support agents are on point especially Bellica Lin she helped me with all questions went into further detail if i didnt understand something right away. I'd rate her service also with 5/5 stars.

I had the pleasure of working with Sini Liu from CJ Dropshipping, and I am extremely impressed with her level of professionalism and dedication. From the start, Sini has been incredibly cooperative, always available to assist with any questions or concerns I had. She ensured that every aspect of my requests was met, exceeding my expectations every time.

Sini’s communication skills are top-notch, and she made the entire process smooth and stress-free. Whether it was product inquiries, order updates, or any other support I needed, she was quick to respond and always provided clear and concise solutions.

Her commitment to customer satisfaction is evident, and I felt well taken care of throughout the entire process. If you’re looking for a reliable sales agent who truly cares about their clients, I highly recommend Sini Liu. She’s a valuable asset to the CJ team!

5 stars for Sveta from CJ! Her assistance with asset handling was outstanding – fast, professional, and extremely helpful. Thank you for the excellent service!

CJ has a star agent named "Willa"!
From the start till now, Willa has helped me at every step- from setting up my account to delivery of all my sample orders - she has followed through at every step.
Her attitude is truly fantastic and I am so happy with the app, the products and the service.
Thank you so much.

If you plan to use CJ to dropship on Tik Tok Shop, DON'T! After spending thousands of dollars on failed orders to my customers. Between bad quality items and packages not delivered or delivered too late, I have lost hundreds of dollars due to Tik Tok Shop policies and all thanks to CJ Dropshipping. I decided to contact support for reimbursement of lost orders and orders that did not ship within the delivery time described. I paid high shipping costs to get my packages delivered to customers within 6-11 business days and orders were being delivered 13-14 business days (19-20 days total) past said shipping times resulting in me losing hundreds of dollars because customers cancelled orders after waiting for so long. And terrible customer services for packages that were not delivered CJ has blocked my account after me disputing with Paypal for them not reimbursing me for my loss. I also had a dispute with CJ that was not completed from a previous order because they kept stretching it out for weeks while I waited for my refund. They blocked my account before giving me a refund for the package that was not delivered. I spent over $70 for it to be shipped and provided them the documentation they requested. They are extremely unprofessional, and everyone should know the risks they are taking when working with this company. I will never recommend, not even to my worst enemy.

I have been engaging with CJ for quite some time now, and throughout this process, they have consistently provided valuable guidance and support. Today Gildan's insights and assistance have been instrumental in helping me navigate various aspects, and I truly appreciate the effort and time they have dedicated to ensuring things run smoothly.

Thanks Anisa, for your great customer support. You did a great job!!