Reviews (9,625)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 4, 2024

Bonnie was prompt and professional. She gave me the answers to my queries very quickly and I appreciate her for doing so.

Absolutely..pets
United Kingdom
5 months using the app
August 21, 2024

Impeccable service! Jolie was responsive. I recommend

Havreline
France
26 days using the app
March 22, 2024

CJ Dropshipping app has worked flawlessly since I began using it for my store. It’s quick and convenient, as well as user friendly. When I did have questions, my agent Chad Wen and the team have been wonderful. They provide quick service with detailed information to guide me. Very impressed and I will continue to use this app & CJ Dropshipping for my business needs!

cheerful kitchn
Canada
8 months using the app
July 3, 2024

I love this app especially for my customer agent Kaycee Chen that always give me fast responses and solve me problems :)

Modestara
Italy
3 months using the app
April 29, 2024

Had a few questions and wanted to add some ordering variants to a certain product. Sita Cui was very helpful, had my answers in minutes and had my variant's added very quickly. Great Job!

Bits N Bobs Trading Co.
Canada
9 months using the app
April 3, 2024

I can't stress enough that CJ Dropshipping is a precious gem in your hands, and you should value this employee more, whose name is ROXANE!

She is the best agent I could have asked for, always attentive and willing to help, she has never let me down and always resolved what I needed!

In my opinion, you at CJ should give her a raise!

Thanks heaps

Cilesty
Australia
10 months using the app
Edited January 7, 2025

Sini Liu was incredibly helpful to me. She has applied shipping discounts for me and helps me feel loyal to CJ who always help my business succeed. She has excellent customer service and response speed. Thank you!

Sentinel Cameras
Australia
7 months using the app
May 2, 2024

Very good service and nice products! Luciano helps me out a lot with my website and it is very helpfull! I would like to see a bigger assortment of one specific product in the future.

VarieMart
Netherlands
7 months using the app
May 22, 2024

I'm really impressed, not only by the functions and performance of CJ but also by the support, especially from JoyZhou. She is very friendly, finds a solution for every problem and is a real asset to CJ. Very clear recommendation and a big thank you JoyZhou

Bonnysecret
Germany
6 months using the app
June 11, 2024

Awesome platform, Jolee is the best agent out of all. She'll sort your biggest issues perfectly.

AlstarX
United States
About 1 year using the app