Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

February 25, 2024

CJ has been awesome for my online business. They have tons of products and their customer service is top-notch. They even gave me a special agent named Bruce, who I can chat with on WhatsApp whenever I need help. Bruce is super quick to respond and always friendly and has great communication skills, always happy to help. Working with CJ has made running my business much easier and less stressful. I highly recommend them!

Vibranthom
United Kingdom
5 months using the app
August 22, 2024

Tab Zhao the best support

Explore with Jesus
United States
About 2 months using the app
June 27, 2024

Great app, I specially love the support they provide! Fast shipping times as well. Much better than just ordering from AliExpress directly. And the agent assigned to me Carrie is super helpful !!!

MystiGlowLamp
Canada
About 1 month using the app
May 11, 2024

We are not all the time a 100% happy with CJ, because of some problems, but our Agent Judy Wen is doing a really good job. She is answering us everytime really quickly and can help with everything!

Kaliteas
Germany
8 months using the app
June 5, 2024

Shinco Zhao is best manager I can imagine!
I am starting dripshipping these days after monrhs of passionate waiting, as I was hacked...
Now anytime I have a question, he is immediately there to answer and giving good solutions! I am very grateful to that full sercice- thank you!!!

lebensstilonline
Germany
9 months using the app
August 20, 2024

Lahne solves all your concerns.. Top Top Customer service.

DIL- SUNRISE
Germany
9 days using the app
Edited November 12, 2024

Always great help provided by customers service! Quick reply's and help with al kind of issues. Leah is one of the latest customer service employees who provided me great help. But overal therw is always someone you can count on

Arina Dong is one of the customer support employees who has provided great service.

Aventra
Netherlands
8 months using the app
January 22, 2024

Raymond He is an absolute legend. I am new to the site and he was able to help answer all my questions and also got me to look at additional ways i can get my business better deals. Look forward to working further with Raymond and doing more business with CJ Drop shipping. Definitely recommend this site to anyone who is a merchant or seller.

Azile
Australia
5 months using the app
April 1, 2024

Whalen Zhu just helped me with a technical issue, via the live Chat support. He helped me with a simple screen problem in minutes that I had been trying to fix for a long time. I was very impressed - thank you CJ Dropshipping for providing excellent support. Thank you Whalen!

Mona Mae
United States
10 months using the app
June 11, 2024

Awesome platform, Jolee is the best agent out of all. She'll sort your biggest issues perfectly.

AlstarX
United States
About 1 year using the app