Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

February 21, 2024

So, I am only a newbee here trying to do dropshipping, and not even an iota of what I am getting myself into. I've been reading so much online about dropshipping and thought it maybe something that would improve my future outlook.

And as a newbee without a depth of knowledge about how the product sources of shopify stores works, I decided to contact cj dropshipping directly to find out info on returned items, tracking, and out of stock orders. So I tried contacting you directly hoping to get a reply promptly, which actually happened and I am so grateful to Ms. Sita for her promtness in replying to my inquiries. Thank you so much, Ma'am. It was a great pleasure working with you this afternoon. Thank you, again, so kindly.

Essential Wears
United States
2 months using the app
June 27, 2024

If you want to start with Dropshipping, CJ is the best because in order not to incur any monthly costs, it has spectacular customer service, I really recommend it.

Masgenta
United States
24 days using the app
Edited January 19, 2024

Very helpful and friendly! He sent me even indivdual screenshots to help. could fix my problem. That was yesterday.

Today I was working with Suki Huang and he was great as well! He fixed my problem so fast, I can't believe. Really appreciate - thank you!

Future Tech
Switzerland
12 months using the app
Edited July 2, 2024

I had a very good experience with Chandy Chen. He helped me find products and solved my problems very quickly. I am very grateful for his quick answers to my questions.

I really enjoy working with him =)

Thanks Chandy for everything

ReRi X
Switzerland
4 months using the app
February 6, 2024

I've been utilizing CJ Dropshipping for a while now, and it's been an integral part of the growth and success of my online store. The platform itself is incredibly organized and user-friendly, which made my initial journey into dropshipping much smoother than anticipated. Like any newcomer to the e-commerce scene, I've encountered my share of questions and uncertainties. Thankfully, the Customer Support team at CJ Dropshipping has consistently been a beacon of clarity and assistance.

Most recently, I needed specific information regarding shipping options to ensure my products could reliably reach my customers. This is crucial for me, as I aim to provide the best possible service and product availability. It was in this context that I had the pleasure of interacting with agent Billy. Billy's support was nothing short of exceptional. He was not only responsive and clear in his communication but also went above and beyond to ensure I had all the necessary information and tools at my disposal. His guidance made it easy for me to navigate the platform and make informed decisions about my inventory and shipping strategies.

OtoCleanTech
Poland
5 months using the app
February 25, 2024

CJ has been awesome for my online business. They have tons of products and their customer service is top-notch. They even gave me a special agent named Bruce, who I can chat with on WhatsApp whenever I need help. Bruce is super quick to respond and always friendly and has great communication skills, always happy to help. Working with CJ has made running my business much easier and less stressful. I highly recommend them!

Vibranthom
United Kingdom
5 months using the app
Edited July 17, 2024

Jolie did an outstanding customer support!

After using intensively in the last few months I am very satisfied. Angel did an outstanding job with helping me.

wildhoney
Germany
6 months using the app
January 22, 2024

Raymond He is an absolute legend. I am new to the site and he was able to help answer all my questions and also got me to look at additional ways i can get my business better deals. Look forward to working further with Raymond and doing more business with CJ Drop shipping. Definitely recommend this site to anyone who is a merchant or seller.

Azile
Australia
5 months using the app
April 1, 2024

Whalen Zhu just helped me with a technical issue, via the live Chat support. He helped me with a simple screen problem in minutes that I had been trying to fix for a long time. I was very impressed - thank you CJ Dropshipping for providing excellent support. Thank you Whalen!

Mona Mae
United States
10 months using the app
April 22, 2024

CJ Dropshipping is great! I was formerly using ZenDrop, but then switched because someone recommended CJ. I am very glad I am. The prices are much better, and the personal help I received from Yana was excellent. I had concerns that needed fixing, and they were taken care of efficiently. Order fulfillment is very fast and easy. On top of that there is no monthly fee. Anyone dropshipping needs to use CJ.

Velumias Lashes
Canada
5 months using the app