Reviews (9,624)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
Refine
-
By rating
I've been using CJ for nearly a year now. It's safe to say they have never disappointed. With a personal agent, if you have an issue (which I had with an order, not CJ's fault), they manage to fix it as soon and as easily as possible. I have my agent Sita Cui to thank for this.
CJdropshipping has become a part of my everyday life now that I use it for my business. I've had many special requests along the way and my agent Mandy Lu has always helped, always there to respond, to discuss things with manufacturers on my behalf etc.
Because of that I plan on expanding my business through CJ and I hope to have many many successful years thanks to this platform :)
Bellica assisted me , she actually went out her way by texting me on what’s app and let me know what the hold up was which is big to me since I’m new to drop shipping
Have made great experience with CJ so far. They even offer support via WhatsApp and I highly appreciate the support from my private agent See. Every question is answered within very short time and she does everything possible to support me with every request. Thank you very much!
If you want to start with Dropshipping, CJ is the best because in order not to incur any monthly costs, it has spectacular customer service, I really recommend it.
Happy with CJ DROPSHIPING service, easy to use platform, available and quick answer by the chat online, thanks to Shinco Zhao for his help.
Sulee helped me really fast to change some wrong orders, so we didnt loose money and keep our customers happy - Thank you very much, we are really happy with your service!
I am so happy with the help of the customer service especially Agnes Fang. She has long patience on answering all of my questions and she is very polite and helpful. Thank you so much Agnes!
Update 28.06.2024:
It was very nice talking to Alan Yang. He is very helpful and approachable. He helped me in disputing one of my orders and it was a success. Thanks Alan!
Hi I'm Ayomide, I got helped by Daniel today. He was very helpful and the information he told me helped me with many things I didnt know 100% on point... 5 stars for the top.
Great customer service from Camilia Zhu, she was efficient and friendly. Thank u :)