Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited September 10, 2024

Je tiens à exprimer ma grande satisfaction quant à mes expériences Je tiens à exprimer ma grande satisfaction quant à mes expériences avec CJdropshipping. La boutique offre un service de qualité, avec des produits variés et une logistique efficace, mais ce qui fait véritablement la différence, c'est leur support client.

Je souhaite tout particulièrement remercier Mme Christine Yu et Mme Angel Li pour leur professionnalisme exceptionnel. Non seulement Christine est toujours réactive et à l'écoute, mais elle fait également preuve d'une gentillesse rare dans ce domaine. Elle a résolu à plusieurs reprises mes problèmes rapidement et efficacement, avec un grand savoir-faire et une compréhension approfondie des besoins de ses clients.

Je tiens également à exprimer ma gratitude envers Angel Li, qui m'a aidé à ajouter des produits à ma boutique et à faire le lien entre Shopify et CJdropshipping. Son expertise et ses conseils pratiques ont rendu le processus beaucoup plus fluide et m'ont permis d'améliorer la gestion de ma boutique en ligne.

Merci infiniment, Christine et Angel, pour votre soutien constant et votre engagement à offrir une expérience client irréprochable. C'est un véritable plaisir de travailler avec vous deux.

Petit Rêveur
Switzerland
8 days using the app
July 3, 2024

I love this app especially for my customer agent Kaycee Chen that always give me fast responses and solve me problems :)

Modestara
Italy
3 months using the app
March 15, 2024

Sulee helped me really fast to change some wrong orders, so we didnt loose money and keep our customers happy - Thank you very much, we are really happy with your service!

Nomadecor
Switzerland
8 months using the app
April 3, 2024

Hi I'm Ayomide, I got helped by Daniel today. He was very helpful and the information he told me helped me with many things I didnt know 100% on point... 5 stars for the top.

My Store
Saudi Arabia
6 months using the app
March 18, 2024

The Best customer service - Fanny
CJ is pretty good dropshipping website and helper. We were just beginner about dropshipping and customer service team helped us a lot, specially Fanny is the best. She is kind and very thoughtful. We hope we can develop our business together more!

REHOME
United States
7 months using the app
August 14, 2024

Connie was great at attending my concerns

Gifting Nest
Israel
6 months using the app
Edited March 12, 2024

I recently had the pleasure of experiencing customer service that went above and beyond my expectations, thanks to Arlene at CJ. From the moment I reached out, Arlene demonstrated professionalism, empathy, and a genuine desire to help.

Your hard work and commitment to customer satisfaction are truly commendable.

It's the second time I come back to review this app because it's very important for other users. Today Bin Han helped me until the end with a difficult task and made my procedure easy. I want personally to thank Bin Han for his kindness and expertise.

Chrysaw
Greece
6 months using the app
March 1, 2024

I have been using CJ for the last few months and everything has been great, especially the customer service. I cannot recommend SEE highly enough! From the moment I began working with her, she demonstrated an unparalleled level of professionalism and dedication. Her responsiveness was truly remarkable every query or concern I had was met with fast responses, which made the entire process incredibly smooth and efficient.

TXLUMOS
United States
7 months using the app
January 30, 2024

I only dropship from Cjdropshipping because it is the most convenient company to work with. If you have an issue or problem, I get excellent help. Special thanks to Chandy who always assists and resolves my questions.

gadgets & wow
Sweden
About 1 year using the app
April 30, 2024

They have superior customer service compared to other DSers in my experience. When I need to find something I can just message my agent Leah and she finds me exactly what I need and quickly.

Simple Self-Care
United States
5 months using the app