Reviews (9,862)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products and seamless Shopify integration, which boosts operational efficiency. They value the fast shipping, reliable fulfillment, and tools for product and order management, including options for custom packaging. The customer service is highly praised for its responsiveness and proactive support, enhancing merchant satisfaction through effective communication and issue resolution.

August 14, 2024

Cherry Xu is my customer service Agent and she's the best! Anything that I need help with my orders she takes care of it and every thing runs smoothly. Great app and great service!

Woofs and Paws
United States
9 days using the app
October 2, 2024

Suki was super helpful with my questions! Really recommend Cjdropshipping because they have helpful agents like Suki.

My Store
Canada
2 days using the app
July 3, 2024

Just recently I had an amazing customer experience with Fanny, she helped me to resolve my issue really fast. She was very polite and made sure to send me video links with all the explanation I needed . Thank you Fanny!

Animalium
United States
5 days using the app
July 15, 2024

Zoey was really patient and helpful. She solved my problem in a while.
I will be happy to talk with her again!!!!
Edo

Azure Bazaar
Italy
About 2 months using the app
Edited July 18, 2024

I just beginning my journey I don't know how to work but your customer support team continue guide me, Thanks whalen

touchydesign
India
28 days using the app
October 9, 2024

This is a gr8 site for dropshipping and thx to Harvey and Garrisson from cj dropshipping team. You are the best.

Gemma's
South Africa
13 days using the app
October 5, 2024

Great app, Great customer support, Connie helped me with very important matter. Would love to expand my business with CJDropshipping

My Store
Saudi Arabia
About 12 hours using the app
Edited July 3, 2024

I am having an excellent experience with CJ, especially with Chandy Chen. The service has been outstanding, with prompt responses and efficient handling of orders. Highly recommend!

BB Shop
Switzerland
2 months using the app
November 4, 2024

Connie thanks for the help! u are the best!

HipNestiFy
Sweden
4 months using the app
April 30, 2024

Excellent support for store owners! As a new business, I really appreciate the fast and efficient help in my quest to become successful. kribee Huang and Gina were both helpful everytime i asked !

Royalmixt International Corp.
Canada
3 months using the app