Reviews (9,624)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited May 29, 2024

Wonderful Journey with Cj as Our Provider.

For over two years now, I've been utilizing Cj's services and have witnessed a rapid and significant enhancement in both their service quality and customer support. They're evolving quickly, and their web platform is exceptionally advanced and innovative.

The cornerstone of this thriving partnership is the outstanding and unwavering assistance from my agent, Skye. Her promptness, constant availability, and ability to consistently devise solutions are remarkable. Our business couldn't thrive without this robust bond.

Other point very important she is helping and supporting me to open new business, searching new products from new supplier, all very fast.

Deeply grateful for her contribution to our business's success.

Silvoire
Italy
11 months using the app
June 1, 2024

It is effortless to use and has no subscription fee. Customer service is also amazing and available at all times. Cristina helped me a lot and I would like to thank her.

ShipTrends
United Kingdom
8 months using the app
June 3, 2024

Great app love the help of the agents on here like Flo really come in handy!

lumatia
United States
9 months using the app
April 30, 2024

They have superior customer service compared to other DSers in my experience. When I need to find something I can just message my agent Leah and she finds me exactly what I need and quickly.

Simple Self-Care
United States
5 months using the app
March 18, 2024

The Best customer service - Fanny
CJ is pretty good dropshipping website and helper. We were just beginner about dropshipping and customer service team helped us a lot, specially Fanny is the best. She is kind and very thoughtful. We hope we can develop our business together more!

REHOME
United States
7 months using the app
May 8, 2024

I'm so appreciative of Bin Han and the team at CJdropshipping. They offer awesome customer service with quick responses. They make things easy and uncomplicated and always have an answer when you're confused about something.

The Goza Collective
United States
About 1 year using the app
Edited March 12, 2024

I recently had the pleasure of experiencing customer service that went above and beyond my expectations, thanks to Arlene at CJ. From the moment I reached out, Arlene demonstrated professionalism, empathy, and a genuine desire to help.

Your hard work and commitment to customer satisfaction are truly commendable.

It's the second time I come back to review this app because it's very important for other users. Today Bin Han helped me until the end with a difficult task and made my procedure easy. I want personally to thank Bin Han for his kindness and expertise.

Chrysaw
Greece
6 months using the app
January 14, 2025

The best app for dropshipping beginners! Huge thanks to Krise Qi for doing an amazing job as my personal agent.

Louvie™
Bulgaria
January 30, 2024

I only dropship from Cjdropshipping because it is the most convenient company to work with. If you have an issue or problem, I get excellent help. Special thanks to Chandy who always assists and resolves my questions.

gadgets & wow
Sweden
About 1 year using the app
March 1, 2024

I have been using CJ for the last few months and everything has been great, especially the customer service. I cannot recommend SEE highly enough! From the moment I began working with her, she demonstrated an unparalleled level of professionalism and dedication. Her responsiveness was truly remarkable every query or concern I had was met with fast responses, which made the entire process incredibly smooth and efficient.

TXLUMOS
United States
7 months using the app