Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited July 17, 2024

Jolie did an outstanding customer support!

After using intensively in the last few months I am very satisfied. Angel did an outstanding job with helping me.

wildhoney
Germany
6 months using the app
June 1, 2024

It is effortless to use and has no subscription fee. Customer service is also amazing and available at all times. Cristina helped me a lot and I would like to thank her.

ShipTrends
United Kingdom
8 months using the app
July 1, 2024

I would like to give a big thank you to “Luria xie “ . The customer Service was well delivered and the patients was awesome . You’re good at your work and appreciate it . Thanks for satisfying my troubles and putting a smile on my face THANKS LURIA XIE

Swift Mart Pro
Canada
29 days using the app
June 3, 2024

Great app love the help of the agents on here like Flo really come in handy!

lumatia
United States
9 months using the app
June 27, 2024

If you want to start with Dropshipping, CJ is the best because in order not to incur any monthly costs, it has spectacular customer service, I really recommend it.

Masgenta
United States
24 days using the app
March 6, 2024

Unconsciously, I have been using this platform for some time now, during which I have interacted with many customer service representatives. They have all been diligent, patient, and capable of assisting customers in resolving various issues. Speaking of one whom I greatly admire, her name is Yana. I believe she truly embodies the essence of customer service. Almost any time of the day, whenever I have a question, just a message on WhatsApp and she responds promptly. Moreover, her responses are thorough, demonstrating her willingness to invest time and effort into learning new knowledge and communication skills with customers. Additionally, she is enthusiastic, polite, and capable of resolving all kinds of issues comprehensively. Communicating with her feels like chatting with a long-time friend! Thanks Yana, you are great^^

AnsonUSpace
Hong Kong SAR
9 months using the app
April 8, 2024

I have been using CJ for a while now for many different stores. I always deal with Luna, she is amazing. She has helped in many ways and always very quick to answer. I will be using CJ and working with Luna for as long as I can.

TurboJet Oz
Australia
5 months using the app
Edited April 30, 2024

Without a doubt, I must commend CJ Dropshipping for their exceptional service. My experience with them has been nothing short of outstanding, and I attribute much of that to my dedicated agent, July Chan. From the moment I began working with CJ, July has been my go-to resource for any questions or concerns I've had along the way.

What sets July apart is her unwavering commitment to ensuring that my experience with CJ is smooth and successful. She's always available to address any issues that may arise, and her proactive approach to problem-solving has saved me countless headaches. Whether it's troubleshooting a technical glitch or providing guidance on product sourcing, July is there every step of the way, offering invaluable support and expertise.

Thanks to July's diligent efforts, I've been able to navigate the complexities of dropshipping with confidence, knowing that I have a knowledgeable and reliable ally in my corner. Her dedication to customer satisfaction is truly commendable and speaks volumes about CJ Dropshipping's commitment to excellence.

In short, I couldn't be happier with the service I've received from CJ Dropshipping, and I owe l much of that satisfaction to July Chan. She exemplifies professionalism, responsiveness, and a genuine desire to help her clients succeed. Without hesitation, I give CJ Dropshipping and July Chan my highest recommendation, and I look forward to continuing our partnership for years to come. Five stars just don't seem like enough

LannVie
Latvia
9 months using the app
May 26, 2024

I got all my questions anwered immediately even on Sundays. Great profeshional work. Very satisfied. Garrison Wong was there for me and helped me with details! Thank you!

Pedimi
Greece
7 months using the app
March 7, 2024

Great app! Lots of (winning) products to find there. Customer service is great and response fast. Since the start I was in contact with Garrison Wong and he has helped me a lot of times with a lot of questions. He has always communicated calm, professional, fast, straight forward and was always looking for solutions. Thank You! And keep up the great work!

Modament
Netherlands
2 months using the app