Reviews (9,635)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited June 14, 2024

CJdropshipping has been a game changer for my dropshipping business. The all-in-one place order syncing and fulfillment all for free is a crazy good deal. But by far the best highlight has been working with my personal agent, Skye. SHE IS THE BEST! She is so friendly, helpful, and responsive with anything that I run into that I need help with.

Shop Luxóren
United States
5 months using the app
March 12, 2024

I want to say thank you to Shinco, since he is the most helpfull guy that I know from CJ. Always ready to solve any kind of problem.

EssentialNue
United States
8 months using the app
July 14, 2024

Bellica assisted me , she actually went out her way by texting me on what’s app and let me know what the hold up was which is big to me since I’m new to drop shipping

Eco Monolim
United States
3 days using the app
May 28, 2024

i actually like the customer service, brilliant , answering my questions too fast and helping to find solution with me, i highly appreciate the agent Connor for his efforts , he's such a good agent, thank you, i hope to get satisfied in our future business and interactions.

Omnefy
United Kingdom
3 months using the app
July 20, 2024

Great customer service from Camilia Zhu, she was efficient and friendly. Thank u :)

POLONYA
United States
3 months using the app
March 21, 2024

I had a great experience with CJ Dropshipping, their customer service Irena is awesome and helpful to answer my questions and direct me. It is reassuring to know that If I ever have questions, I can count on CJ Support team to provide a solution promptly,clearly and very helpful. it's organized and has a user friendly design and like any other beginners. Highly recommend.

Tech Gear - Multiple Brands Available
United States
6 months using the app
April 24, 2024

Have been using CJs for about five months. So far so good! I’m satisfied with the quality of the products and the agent i work with. The agent assigned for me, Anthony Chung, is very helpful. He does his best to meet my needs right away.I have had all good experiences

Zippea
United States
About 1 year using the app
August 9, 2024

Quick response with a solution within less than 5 minutes!
Thanks to Garrison Wong

Toddlerhood
Germany
About 23 hours using the app
February 27, 2024

The app made it very easy to add items to the Shopify store. Need some handholding to get used to how things work between the two platforms. Raymond has been very helpful in guiding me as a new user on how to get it working.

Minimal Culture
Singapore
5 months using the app
January 30, 2024

I'm just starting my dropshipping business, and CJDropshipping has everything I need in one place!
Chandy Chan is my personal agent on WhatsApp and I really love how fast she replies and has been helpful for me until now. Certainly I'll be needing more help throughout the process, but knowing their good service with the clients, makes me very comfortable about it!

Gold Krayon
Japan
3 months using the app