Reviews (9,628)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

May 21, 2024

The Customer Service on CJ is always on TOP.
The customer service provided by Leah Cheng is exceptional. Whenever I have questions or concerns, Leah is there with lightning-fast responses and always manages to find the perfect solution.
I love it

Luvign
Germany
9 months using the app
March 12, 2024

I want to say thank you to Shinco, since he is the most helpfull guy that I know from CJ. Always ready to solve any kind of problem.

EssentialNue
United States
8 months using the app
Edited April 30, 2024

Without a doubt, I must commend CJ Dropshipping for their exceptional service. My experience with them has been nothing short of outstanding, and I attribute much of that to my dedicated agent, July Chan. From the moment I began working with CJ, July has been my go-to resource for any questions or concerns I've had along the way.

What sets July apart is her unwavering commitment to ensuring that my experience with CJ is smooth and successful. She's always available to address any issues that may arise, and her proactive approach to problem-solving has saved me countless headaches. Whether it's troubleshooting a technical glitch or providing guidance on product sourcing, July is there every step of the way, offering invaluable support and expertise.

Thanks to July's diligent efforts, I've been able to navigate the complexities of dropshipping with confidence, knowing that I have a knowledgeable and reliable ally in my corner. Her dedication to customer satisfaction is truly commendable and speaks volumes about CJ Dropshipping's commitment to excellence.

In short, I couldn't be happier with the service I've received from CJ Dropshipping, and I owe l much of that satisfaction to July Chan. She exemplifies professionalism, responsiveness, and a genuine desire to help her clients succeed. Without hesitation, I give CJ Dropshipping and July Chan my highest recommendation, and I look forward to continuing our partnership for years to come. Five stars just don't seem like enough

LannVie
Latvia
9 months using the app
May 12, 2024

Erica Zhang at CJ Dropshipping provided outstanding assistance when crucial product information was missing. She swiftly contacted the manufacturer, ensuring I received all necessary details promptly. Erica's dedication and efficiency were remarkable, setting a high standard for customer service. Highly recommended!

Honuali
Canada
5 months using the app
March 7, 2024

Great app! Lots of (winning) products to find there. Customer service is great and response fast. Since the start I was in contact with Garrison Wong and he has helped me a lot of times with a lot of questions. He has always communicated calm, professional, fast, straight forward and was always looking for solutions. Thank You! And keep up the great work!

Modament
Netherlands
2 months using the app
June 8, 2024

My personal agent Suki Huang is simply amazing, he’s extremely friendly and very proficient. His response time is also extraordinary, I look forward to working with Mr Huang.

Redeemedrags
United States
5 months using the app
February 27, 2024

The app made it very easy to add items to the Shopify store. Need some handholding to get used to how things work between the two platforms. Raymond has been very helpful in guiding me as a new user on how to get it working.

Minimal Culture
Singapore
5 months using the app
April 25, 2024

I have just started working with them, and I must say that they are very skilled in their work and prioritize the customer, resolving any issues they encounter and ensuring a suitable solution.

Cheria, thank you for your wonderful assistance in resolving my problem.

BAHDA Store
Saudi Arabia
9 months using the app
March 21, 2024

I had a great experience with CJ Dropshipping, their customer service Irena is awesome and helpful to answer my questions and direct me. It is reassuring to know that If I ever have questions, I can count on CJ Support team to provide a solution promptly,clearly and very helpful. it's organized and has a user friendly design and like any other beginners. Highly recommend.

Tech Gear - Multiple Brands Available
United States
6 months using the app
January 30, 2024

I'm just starting my dropshipping business, and CJDropshipping has everything I need in one place!
Chandy Chan is my personal agent on WhatsApp and I really love how fast she replies and has been helpful for me until now. Certainly I'll be needing more help throughout the process, but knowing their good service with the clients, makes me very comfortable about it!

Gold Krayon
Japan
3 months using the app