Reviews (9,635)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

May 14, 2024

Lea Zhang!! Seriously amazing! I almost dont want to leave a review because I dont want her to be anyone elses agent because of how good she has been for me! Super quick to respond and always figures out any issues I have! Very easy to talk to and just overall amazing!

LUXEY.
United States
3 months using the app
January 29, 2024

I had the pleasure of working with Carol Tu, and I must say the service was nothing short of exceptional! Her attention to detail, prompt responses, and commitment to problem-solving truly stood out. CJ have set the bar high, and Carol not only met but exceeded expectations. She seamlessly connected my products, ensuring a smooth process. It's refreshing to experience genuine support, making my journey with CJs truly remarkable. Kudos to Carol Tu for being a stellar example of outstanding customer service!

Cerafe
Germany
11 months using the app
June 12, 2024

I must say the customer service I have received from Doki Huang has been excellent.
My request are always handled quick and efficient. She is very professional and takes care of business.
Definitely a great asset to cjdropshipping I have never been disappointed with her service.
Thank you Doki !

Lumineous®
Réunion
24 days using the app
May 12, 2024

Erica Zhang at CJ Dropshipping provided outstanding assistance when crucial product information was missing. She swiftly contacted the manufacturer, ensuring I received all necessary details promptly. Erica's dedication and efficiency were remarkable, setting a high standard for customer service. Highly recommended!

Honuali
Canada
5 months using the app
April 25, 2024

I have just started working with them, and I must say that they are very skilled in their work and prioritize the customer, resolving any issues they encounter and ensuring a suitable solution.

Cheria, thank you for your wonderful assistance in resolving my problem.

BAHDA Store
Saudi Arabia
9 months using the app
May 21, 2024

The Customer Service on CJ is always on TOP.
The customer service provided by Leah Cheng is exceptional. Whenever I have questions or concerns, Leah is there with lightning-fast responses and always manages to find the perfect solution.
I love it

Luvign
Germany
9 months using the app
March 6, 2024

Lahne is the best of the best consultant on Cj dropshipping. No matter what request I ask he is always there to assist me quick and in his best ability. He is super friendly and funny and he always know how to put a smile on my face. I can not thank Lahne enough he has helped me so much and I wouldn't want another person to help me. Thank you Lahne!!

LIVLUX
United States
7 months using the app
March 14, 2024

I've had a stellar experience with CJ Dropshipping since the outset of my store's journey. Its user-friendly design and organized interface make navigation a breeze. Whenever I've encountered doubts or issues, their Customer Support, especially Ken Yang, has been a beacon of clarity and assistance, ensuring all my concerns, like shipping details to Puerto Rico, are swiftly addressed. Their fulfillment services are top-notch, offering reliable and speedy deliveries. What sets CJ apart is the personalized customer care, with dedicated agents like Amy Huang who are always ready to assist with any inquiries, making the entire process smooth and efficient. Their competitive pricing and efficiency in sourcing new products have been invaluable. I'm truly impressed and satisfied with the level of service and support received from CJ Dropshipping.
And Chad Wen and Karen Jiang is specially helpful!! They are awesome!!

Vemozu
Canada
8 months using the app
March 2, 2024

CJ has been very helpful in making my dropshipping experience very easy. My agent Kaycee Chen has helped me tremendously by giving me discounts when I have a lot of orders. She is the best and I would not have been profitable without her help. Great app and will be using going forward.

ShopTerasol
United States
6 months using the app
May 14, 2024

Luna from the CJdropshipping customer service was a great help and provided very helpful information saving me a lot of trouble. Much better customer experience compared to AutoDs

Buddy Bench
Austria
4 months using the app