Reviews (9,628)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 30, 2024

Mandy communicated very well with me and answered all my questions clearly and thoroughly.

Selinia
Pakistan
About 2 months using the app
January 29, 2024

I had the pleasure of working with Carol Tu, and I must say the service was nothing short of exceptional! Her attention to detail, prompt responses, and commitment to problem-solving truly stood out. CJ have set the bar high, and Carol not only met but exceeded expectations. She seamlessly connected my products, ensuring a smooth process. It's refreshing to experience genuine support, making my journey with CJs truly remarkable. Kudos to Carol Tu for being a stellar example of outstanding customer service!

Cerafe
Germany
11 months using the app
May 29, 2024

Sulee Li consistently goes above and beyond to answer my questions and provide exceptional assistance. Her dedication to customer service is truly outstanding, and she never fails to find solutions to even the most challenging problems. Thanks to her, I have been able to resolve numerous issues efficiently and effectively. Sulee's remarkable work ethic and commitment to helping her clients are truly commendable. I wholeheartedly recommend her services to anyone in need of reliable and expert support. She is a true professional, and her efforts have made a significant positive impact on my experience.

Enfants Rêveurs
France
4 months using the app
May 14, 2024

Luna from the CJdropshipping customer service was a great help and provided very helpful information saving me a lot of trouble. Much better customer experience compared to AutoDs

Buddy Bench
Austria
4 months using the app
May 10, 2024

Really good service, especially Shinco Zhao. I would recommend it for anyone that wants really good service then he would be able to help you so much.

Haaya
United Kingdom
About 1 year using the app
July 4, 2024

amazing service!! service availiable in the app and in whatsapp. the best costumer service ive ever seen. Carrie is the agent that helped with everything. very updated app, has literly everything! perfect for begginers!

Allure Waves™
Israel
3 months using the app
July 11, 2024

Very nice and helpful customer support from Irena Huang.

Dbestey
Germany
8 months using the app
March 2, 2024

CJ has been very helpful in making my dropshipping experience very easy. My agent Kaycee Chen has helped me tremendously by giving me discounts when I have a lot of orders. She is the best and I would not have been profitable without her help. Great app and will be using going forward.

ShopTerasol
United States
6 months using the app
March 6, 2024

Lahne is the best of the best consultant on Cj dropshipping. No matter what request I ask he is always there to assist me quick and in his best ability. He is super friendly and funny and he always know how to put a smile on my face. I can not thank Lahne enough he has helped me so much and I wouldn't want another person to help me. Thank you Lahne!!

LIVLUX
United States
7 months using the app
June 24, 2024

I'm very pleased with CJ Dropshipping! The service is consistently reliable. I want to especially mention the support team, who are always friendly and helpful. Miya Huang deserves a special thanks for patiently and competently answering all my questions. Her support has made my experience with CJ Dropshipping smooth and hassle-free. Thank you for the great service!

Lootdrop
Germany
28 days using the app