Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

March 29, 2024

I have been working with an agent named "Bring," and he has been very helpful. He is quick to respond and does his best to get me the products I need to find and is very communicative. I have worked with many agents but Bring has been the most helpful and trustworthy I have worked with!

Veloria
United States
10 months using the app
May 10, 2024

Really good service, especially Shinco Zhao. I would recommend it for anyone that wants really good service then he would be able to help you so much.

Haaya
United Kingdom
About 1 year using the app
March 13, 2024

I've been using CJ Dropshipping for a while now, and I'm really impressed with their platform. It's easy to find a wide variety of products, and the order processing is very straightforward.
However, what truly sets CJ Dropshipping apart is their customer support. Recently, I encountered a bit of an issue with. Thankfully, Yanky from their customer support team helped me nicely. He was professional and knowledgeable. Thanks to Yanky's clear explanations and assistance, I was able to get the answer of my questions. Overall, I highly recommend CJ Dropshipping to anyone looking for a user-friendly dropshipping platform with exceptional customer service.

Brands Bazaar
United States
3 months using the app
March 14, 2024

Really usefull app, it allows to sync and get the order fulfilled in just 2 clicks. Easy to set up as well.
Customer service is great, I got help from cristina, she was super fast and resolved my problems in seconds, more than one time.
Great service

CleoKitten
Italy
9 months using the app
May 29, 2024

Sulee Li consistently goes above and beyond to answer my questions and provide exceptional assistance. Her dedication to customer service is truly outstanding, and she never fails to find solutions to even the most challenging problems. Thanks to her, I have been able to resolve numerous issues efficiently and effectively. Sulee's remarkable work ethic and commitment to helping her clients are truly commendable. I wholeheartedly recommend her services to anyone in need of reliable and expert support. She is a true professional, and her efforts have made a significant positive impact on my experience.

Enfants Rêveurs
France
4 months using the app
March 4, 2024

I have just started working with the CJdropshipping. I was really confused at many things and did not know how to proceed when received orders. And how to track the information for the order. And there are many other things i needed help. Surind Su is a savvy person and helped me to resolve the issues. I really appreciate him. Thanks to Surind Su and CJdropshipping.

Ease By Goods
United States
5 months using the app
February 22, 2024

We cannot speak highly enough of our experience working with CJ. Over the course of nearly a year, they have proven to be an absolute gamechanger for our business.

A special shoutout goes to our agent, Luna, who has been by our side every step of the way. From the early days of struggling sales to the monumental task of scaling up multiple 6-figure ecommerce stores, Luna's communication has always been on point and her solutions-oriented approach has been one of our keys to success. Working with her feels like having another dedicated partner in our business, all striving towards a common goal of success.

Thank you, CJ, and a heartfelt appreciation to Luna for your unwavering support and expertise.

RetrostuganSE
Sweden
5 months using the app
August 26, 2024

Wing was the best!

SHIHTZU UNIVERSE™
Croatia
19 days using the app
March 5, 2024

I have been using CJ since the first day; they have amazing products at an amazing price. They have an amazing team that does so much to help us out. I would like to mention two of them who help me so much: one is my personal agent, Camilia, and the other is Arlene. I really appreciate their service.

THE EUPHORIKA
United Kingdom
4 months using the app
January 26, 2024

Very useful app for finding products and excellent fulfilment service as well. Shipping is reliable and customer service is great. I especially am thankful for the help Jolee Gong provides. She is quick to answer my questions and has been a huge help in the process of finding products and getting specific information! 5/5

Fousho
Canada
11 months using the app