Reviews (2,641)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies order fulfillment and product management, seamlessly integrating with Shopify. They praise the responsive and effective customer service, noting the personalized support that enhances their dropshipping operations. The wide product range and reliable fulfillment process are also highlighted, contributing to high customer satisfaction and making it a recommended choice for e-commerce and dropshipping businesses.

July 26, 2023

been sourcing from CJ...excellent service and quick sourcing...my agent SKY LIU is the best...thanks LIU

Sabai-Boutique
Canada
9 months using the app
May 23, 2021

Excellent support from Cristina Chen this morning! Fast and accurate. I particularly appreciate the overall responsiveness of all the support people who are very responsive and friendly and provide very good answers to questions that are sometimes not so easy! I recommend :-)

Couleurs Lagon
New Caledonia
9 months using the app
CJDropshipping replied May 23, 2021

Thank you for your feedback! Your approval is our motivation.

August 8, 2022

A very helpful app, with superb support, many items offered, even with lower prices and most importantly, fast shipping

Ashour Shoes
Italy
9 months using the app
July 29, 2024

Good Agent an Good support 100%

Serena Ken
Spain
4 days using the app
May 8, 2024

I can't speak highly enough of my experience with CJ Dropshipping, and I have Bellica to thank for a large part of that!
The customer service provided by Bellica is exceptional. Whenever I have questions or concerns, Bellica is there with lightning-fast responses and always manages to find the perfect solution.
Her dedication to ensuring customer satisfaction is truly commendable whenever I need help.

My Store
Luxembourg
2 days using the app
December 4, 2023

This is the first time I have written a review for CJs but the service I received from Aoki Gong was exceptional! I have been trying for almost a year to get my products connected with some other issues. I got an order from Shopify and it wasn't connecting. I decided to gamble again with cust support, they had only given me additional frustration before. Tonight I was lucky to get Aoki, who helped me. She was extremely helpful. She not only connected the product that was sold but the rest of my products as wel!!! For once, someone didn't just throw a link or a screenshot at me but did exactly as the term means, she supported her customer. Aoki needs to be the model when they are training new people. Thanks so much Aoki!!

Whimsicalia Boutique
United States
9 months using the app
October 23, 2023

Amazing support from Suki Huang. Thank you!

Universal Goods And Products
United States
9 months using the app
December 4, 2023

John has been very helpful! Recommend highly

Earthy Bliss
United States
9 months using the app
May 12, 2023

I recently used CJDropshipping for my business and I was blown away by the quality of their service. Cherry Xu was incredibly helpful throughout the entire process and made sure that my order was fulfilled to my exact specifications. I couldn't be happier with my experience and would highly recommend CJDropshipping and Cherry Xu to anyone looking for top-notch service and support.

stunninggen
Norway
9 months using the app
June 3, 2023

I love CJ dropshipping, as it's easy to use especially with the immediate help of agent Diana! Every time she is very helpful!

RELAXI
Switzerland
9 months using the app