Reviews (9,585)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and comprehensive services that help scale businesses. They praise its user-friendly interface, seamless Shopify integration, and responsive customer support, including personal agents who assist with product sourcing and order management. Fast shipping times and reliable fulfillment further enhance merchant satisfaction, making it recommended for its extensive product range and dedicated support.

September 25, 2024

The best service, whenever I need help I write to the chat and without much back and forth they immediately look for a solution which is implemented within minutes. I can definitely recommend Mr. Garrisson Wong, he was able to solve my problem in just a few messages :)

Temta
Germany
Over 1 year using the app
October 29, 2024

Everything is perfect, and any issues I've had have been resolved quickly. Many thanks, especially to Krise, who supports me and helps manage the orders every day!

Antartic Shower
Spain
About 1 month using the app
December 10, 2024

I had an excellent experience with Mr. Kribee Huang from CJ Dropshipping’s customer support team. He was incredibly professional, responsive, and helpful in addressing my concerns. His in-depth knowledge and clear communication made the entire process smooth and stress-free. I truly appreciate his dedication to providing outstanding service. Thank you, Mr. Huang, for going above and beyond

Shopia Express
United States
30 days using the app
December 3, 2024

Sabrina Liu offers outstanding customer support—always responsive, helpful, and a pleasure to work with!

ShopHavenix
Canada
Over 1 year using the app
November 1, 2024

Connie was Amazing on helping me with product information and help so I can get a product listed :)

Your Aesthetic Home
United Kingdom
11 months using the app
December 19, 2024

I am extremely satisfied with the service provided by Kristy. She was very professional, friendly, and always responsive to my questions. Kristy went above and beyond to make sure everything was handled perfectly, and I truly appreciate her efforts. I highly recommend her service to anyone looking for reliability and excellent customer care. Thank you, Kristy, for your outstanding support!

OrthoMedica
Slovenia
14 days using the app
October 10, 2024

Outstanding Service and Support by Harvey Zhang - Highly Recommended!

I have been working with Harvey Zhang as my agent on CJ Dropshipping, and I couldn’t be more pleased with his service. Harvey is extremely professional, responsive, and goes above and beyond to ensure that all of my needs are met. From sourcing products to resolving issues quickly, he always provides timely updates and excellent communication.

nicebro.
Switzerland
7 months using the app
November 10, 2024

cjdropshipping is everyting you need. it may be hard on start but you will learn with help from your agent, my agent helps me (Bellica) and i am so satisfied.

RightDeal
Sweden
About 1 month using the app
November 6, 2024

The support from Rami Wu was excellent. The issues I had were related to how Tiktok handled the order. Rami stepped through the order to a successful completion.

Christmas Bits
United Kingdom
About 1 year using the app
December 6, 2024

Agent Lea helped me a lot with all my questions about my brand's packaging, she was very patient and helpful. Congratulations, thank you very much!

STARNNE
Brazil
6 months using the app