Reviews (9,545)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.
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I’m incredibly grateful for the outstanding support I received from Ken, my advisor at the fulfillment center. Recently, I needed assistance with an issue, and Ken stepped in with remarkable speed and efficiency. His knowledge, professionalism, and commitment to excellence made a for me challenging situation very easy. Thanks to his proactive approach, everything was resolved smoothly and promptly. I couldn’t be more satisfied with the experience. Thank you, Ken.
Verigood @Dolly
Great app, I am appointed an account manager, Dolly who is really helpful. With a lot of other apps you are sort of abandoned and left do it on your own, but whenever I have any issues, concerns or queries, I can ask Dolly and she always provides great support. It really helps streamline things
If you plan to use CJ to dropship on Tik Tok Shop, DON'T! After spending thousands of dollars on failed orders to my customers. Between bad quality items and packages not delivered or delivered too late, I have lost hundreds of dollars due to Tik Tok Shop policies and all thanks to CJ Dropshipping. I decided to contact support for reimbursement of lost orders and orders that did not ship within the delivery time described. I paid high shipping costs to get my packages delivered to customers within 6-11 business days and orders were being delivered 13-14 business days (19-20 days total) past said shipping times resulting in me losing hundreds of dollars because customers cancelled orders after waiting for so long. And terrible customer services for packages that were not delivered CJ has blocked my account after me disputing with Paypal for them not reimbursing me for my loss. I also had a dispute with CJ that was not completed from a previous order because they kept stretching it out for weeks while I waited for my refund. They blocked my account before giving me a refund for the package that was not delivered. I spent over $70 for it to be shipped and provided them the documentation they requested. They are extremely unprofessional, and everyone should know the risks they are taking when working with this company. I will never recommend, not even to my worst enemy.
I’m impressed with the service from Agent Dolly! Her dedication to helping with orders and logistics is outstanding. She’s made business so much easier, and I’m very satisfied with her support.
Thanks Anisa, for your great customer support. You did a great job!!
Sabrina Liu offers outstanding customer support—always responsive, helpful, and a pleasure to work with!
I was truly impressed by the exceptional service provided by Pauling. The dedication to helping me was such great. Thank you again.
I had an excellent experience with Mr. Kribee Huang from CJ Dropshipping’s customer support team. He was incredibly professional, responsive, and helpful in addressing my concerns. His in-depth knowledge and clear communication made the entire process smooth and stress-free. I truly appreciate his dedication to providing outstanding service. Thank you, Mr. Huang, for going above and beyond
The order sync is fast and works good, sometimes the processing time is a little longer then expected. The support is great and always lightning fast. And I want to give a special shoutout to Garrison Wong.
I am very happy with the service Angel has provided me with, she gives me quick and informative replies.
Furthermore the products of cjdropshipping are of high quality and they are delivered on time.