Reviews (9,635)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 4, 2024

amazing service!! service availiable in the app and in whatsapp. the best costumer service ive ever seen. Carrie is the agent that helped with everything. very updated app, has literly everything! perfect for begginers!

Allure Waves™
Israel
3 months using the app
July 26, 2024

"Leah provided excellent service! She was incredibly helpful and efficient, making my experience smooth and enjoyable. Highly recommend her for outstanding assistance!"

Swift Gizmos
United Kingdom
3 days using the app
January 29, 2024

CJ Dropshipping has been a pleasure to work with in the last year, they helped me scale my business with ease. Specifically my agent Vita Liu has been amazing to work with, every query I've asked has been answered. Vita always has a solution to any problems I am having and she responds to anything I ask of her very quick and sometimes helps me even if it is out of her work hours. She alone has made the CJ experience 10/10 for me. Any time there is an issue I was always made aware well in advance so I could prepare for it. Many thanks to the CJ team and Vita Liu!

SeasonInspo
United Kingdom
4 months using the app
April 18, 2024

I had a problem and See solved it in an understandable way. Fast response time and nice service. Gladly again, that's how good service has to be. Thank you for the work.

Enolia
Germany
11 months using the app
April 10, 2024

Today, there was a technical problem on CJ. I sent a WhatsApp message to customer service. Within a minute I received a response from Billy. He reported the problem to the tech team. Less than 20 minutes later, Billy told me the problem was solved.

This is probably the best customer service and the fastest problem solved I have ever had from a company. This is a great company. If I could give them 10 stars I would.

Bon Mercado
United States
4 months using the app
February 1, 2024

I've been working with Dolly from CJ since the beginning of my business. Nothing but positive experience. She's gone above and beyond to fulfill my business requests and resolve any issues that may have come up. I'm looking forward to growing my business and brand on larger scale with CJ and Dolly.

OBLIVI
United States
9 months using the app
July 11, 2024

Very nice and helpful customer support from Irena Huang.

Dbestey
Germany
8 months using the app
May 13, 2024

It has been a great pleasure using CJ Dropshipping. Their platform is very powerful, updated and efficient. Their sourcing service is fantastic as well as their customer service team. Sveta, who helped me get through the entire process and answered a lot of my question, she is very polite and professional, I am very grateful for her help.
Highly recommended CJ dropshipping.

My Big Easy Life
United Kingdom
5 months using the app
April 6, 2024

"It had been hours and hours since I encountered a problem on the platform, and in record time, she was able to help me. I am so happy, so relieved. I was desperate. Thank you, thank you, thank you. I know that now, in case of need, I can get help. It's reassuring and motivating."

LIBREAROMA.COM
France
5 months using the app
January 29, 2024

Working with Raymond has been awesome! He's super helpful and on top of everything. His attention to detail is amazing, and he's always quick to respond and sort out anything I need. It's like he's got everything figured out. Really makes my life a lot easier!

FitFashion
Belgium
3 months using the app