Reviews (9,635)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

April 10, 2024

Today, there was a technical problem on CJ. I sent a WhatsApp message to customer service. Within a minute I received a response from Billy. He reported the problem to the tech team. Less than 20 minutes later, Billy told me the problem was solved.

This is probably the best customer service and the fastest problem solved I have ever had from a company. This is a great company. If I could give them 10 stars I would.

Bon Mercado
United States
4 months using the app
July 4, 2024

amazing service!! service availiable in the app and in whatsapp. the best costumer service ive ever seen. Carrie is the agent that helped with everything. very updated app, has literly everything! perfect for begginers!

Allure Waves™
Israel
3 months using the app
April 6, 2024

"It had been hours and hours since I encountered a problem on the platform, and in record time, she was able to help me. I am so happy, so relieved. I was desperate. Thank you, thank you, thank you. I know that now, in case of need, I can get help. It's reassuring and motivating."

LIBREAROMA.COM
France
5 months using the app
January 30, 2024

I am only a couple months into my e-commerce journey but my agent, Royce Zhang has gone above and beyond. He is incredible and is always there for me with ensuring I get the best prices and providing high quality product images. He has made my life much easier and I will never take his services for granted. Thank you for everything brother.

Sapphire Ace
United States
5 months using the app
May 13, 2024

It has been a great pleasure using CJ Dropshipping. Their platform is very powerful, updated and efficient. Their sourcing service is fantastic as well as their customer service team. Sveta, who helped me get through the entire process and answered a lot of my question, she is very polite and professional, I am very grateful for her help.
Highly recommended CJ dropshipping.

My Big Easy Life
United Kingdom
5 months using the app
January 29, 2024

Working with Raymond has been awesome! He's super helpful and on top of everything. His attention to detail is amazing, and he's always quick to respond and sort out anything I need. It's like he's got everything figured out. Really makes my life a lot easier!

FitFashion
Belgium
3 months using the app
March 1, 2024

This is my first time using Shopify & CJ .. I do wish I didn’t have to manually pay for my orders and it was abit smoother but Suki Huang was so helpful and explained everything to me .. without Suki’s help my product would still be sitting there waiting to be paid for so thank you for your help ☺️

HydroEssentials+
United Kingdom
4 months using the app
March 7, 2024

I recently had the pleasure of working with Cristina from CJ Dropshipping, and I must say that I am extremely satisfied with the service provided. As a new business navigating the world of dropshipping, I had some concerns and questions about the fulfillment process.

Cristina was incredibly helpful and guided me through the entire process with patience and expertise. She promptly addressed my queries and provided clear instructions on how to sync and fulfill orders on CJ Dropshipping. Her assistance was instrumental in ensuring a smooth transaction for our new venture.

I want to highlight Cristina's professionalism and dedication to customer satisfaction. Despite being new to the process, her guidance made the entire experience seamless. I pressed the sync order button, and when faced with an issue, Cristina patiently walked me through the steps to resolve it.

What truly impressed me was Cristina's proactive approach to ensuring our success. She not only helped us sync the orders but also went the extra mile to provide valuable information on choosing the right shipping method. This level of commitment is commendable and sets CJ Dropshipping apart.

I am thrilled to share that our first transaction with CJ Dropshipping was a success, and we even made a profit! This positive outcome is a testament to Cristina's expertise and the efficiency of the CJ Dropshipping platform.

I highly recommend Cristina's services to anyone venturing into dropshipping. Her professionalism, knowledge, and dedication to customer satisfaction are truly commendable. If you're looking for a reliable partner in the dropshipping world, CJ Dropshipping and Cristina are the way to go.

Thank you, Cristina, for your exceptional service and assistance. I am more than happy to leave a 5-star review and positive comments on the CJdropshipping review site. Keep up the excellent work!

Best regards,

Pind Sahota
Founder
BABBAZON LTD
www.BABBAZON.com

Babbazon
United Kingdom
3 months using the app
July 26, 2024

"Leah provided excellent service! She was incredibly helpful and efficient, making my experience smooth and enjoyable. Highly recommend her for outstanding assistance!"

Swift Gizmos
United Kingdom
3 days using the app
April 23, 2024

I can say it's realy nice service and all the staff trying to provide the best experience for the customers! I'm using CJ for a while and I'm very glad for choosing them, Celia provides me with all the information I needed and respond very quickly! I recommend.

Annzio
Bulgaria
5 months using the app