Reviews (9,628)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 22, 2024

I had a very nice experience. If I needed help they had a very good service. With names Jolie helped me the most.

Vanuvo
Netherlands
3 months using the app
June 20, 2024

Rebecca is the best! She helps me very fast everytime and solve all Problems!! Rebecca number one!

BABYMORE
Germany
7 months using the app
June 23, 2024

Connie was GREAT Support. Connie was really helpful and knowledgeable. The BEST Customer service by far :)

BMerciful Fashions
United States
6 months using the app
January 18, 2024

I’m been using CJ Dropshipping from the beginning of my store. It is a very broad product based platform, which is very helpful, and even if the product you’re searching for is not on the platform you can still post a sourcing request. As I encounter problem, the customer service were very friendly and very effective on the time of replying my message and helping my issue, which makes it so much easier for store owner. I’ve been assign to this wonderful agent name Raymond, which based in China. Raymond is very friendly and helpful in the sense that even after he gave me the solution for that particular issue, Raymond went on further to provide more solutions for me the next day, which is an amazing effort from Raymond. I hope the relationship between my store and CJ Dropshipping stays strong, and bringing my store to the next step.

L' Lovin
Malaysia
2 months using the app
Edited July 15, 2024

Great help from CJ, amazing support. Thank you so much Rebecca, thank you. Thank you very much Alan for your great help!

Aspire Shop
Netherlands
6 months using the app
April 18, 2024

I had a problem and See solved it in an understandable way. Fast response time and nice service. Gladly again, that's how good service has to be. Thank you for the work.

Enolia
Germany
11 months using the app
August 3, 2024

best customer service. special thanks to jolie.

GiftyFusion
Canada
About 1 month using the app
September 30, 2024

客戶服務迅速解決問題及幫到手,軟件穩定易用,推薦可以一試

IPETS
Hong Kong SAR
3 months using the app
May 13, 2024

It has been a great pleasure using CJ Dropshipping. Their platform is very powerful, updated and efficient. Their sourcing service is fantastic as well as their customer service team. Sveta, who helped me get through the entire process and answered a lot of my question, she is very polite and professional, I am very grateful for her help.
Highly recommended CJ dropshipping.

My Big Easy Life
United Kingdom
5 months using the app
February 21, 2024

Royce Zhang has helped me tremendously with every aspect of my store. From providing high quality images, order fulfillment, competitive pricing, and fast shipping times. Royce has done it all for me. CJDropshipping is the best platform to start your business.

Nacrine
United States
4 months using the app