Reviews (9,635)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 11, 2024

Very nice and helpful customer support from Irena Huang.

Dbestey
Germany
8 months using the app
February 26, 2024

We have been using CJ for fulfillment for a few months now and are really happy with their service. Our account manager Dolly is super helpful and is always quick to respond and sort out anything we need. She makes sure our orders are processed on time with no issues. She makes our life a lot easier!

AlvanaCreations
New Zealand
3 months using the app
July 3, 2024

CJ Customer service, Gildan is on point, he always assist as fast as possible.

Gwaabs
United States
3 months using the app
July 7, 2024

Best service, my agent took time to explain to me all the process because i had difficulties, i appreciate her patience, she was very professionnal. Thank you! I suggested my friends to try CJ

Brakha
Canada
6 months using the app
June 23, 2024

Very well organized app! Thank you to my agent Leah who's doing a fantastic job helping me eveytime I need help. I strongly recommend CJ!

Tender Puppy
Canada
4 months using the app
April 29, 2024

Very satisfied with the app and the service. I was recommending the app to all friends who were still sourcing from AliExpress directly, there is no point in it any more. Special thank you to mu personal agent Carrie Wang, her service is a top-notch, always helpful with a very fast responding time, 5 stars for sure!

LoveJoyQuilts
Canada
4 months using the app
May 7, 2024

I had a very pleasant and informative interaction with Zoey Zheng. She was able to get me all the information I needed quickly and she was very helpful.

roomoneast
United States
Almost 2 years using the app
February 21, 2024

I have been working with CJdropshipping since the development of my first store and they have been fast with processing and dispatching my customers order. I am very much pleased and I will continue to use them. Try them out you won’t be disappointed.
Their customer services is also excellent, I will like to thank Kaycee Chen she has been amazing with responding and answering my questions no matter what time of the day

CloakHaven Store
United Kingdom
3 months using the app
July 15, 2024

I was served by Aurora, a very nice employee, she helped me with absolutely every question and explained everything. I am very satisfied

Uncommon Joy
Canada
About 1 month using the app
July 17, 2024

Very good application. I recommend Joean Gu, responsive and friendly.

UtopiaZen
France
5 months using the app