Reviews (2,641)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface that simplifies order fulfillment and product management, seamlessly integrating with Shopify. They praise the responsive and effective customer service, noting the personalized support that enhances their dropshipping operations. The wide product range and reliable fulfillment process are also highlighted, contributing to high customer satisfaction and making it a recommended choice for e-commerce and dropshipping businesses.

July 31, 2023

We always have a great experience! The support (Violet) helped us super fast and explained everything with pictures etc.!

BUZZERFISH
Switzerland
8 months using the app
Edited April 27, 2024

Exceptional customer service, really happy about the job they are doing. Very pleasant and professional people. Special thanks to Alan and Bring

Samuzak
Japan
8 months using the app
May 21, 2024

They helped me sending inventory to Amazon FBA, especially their agent, "Gildan." She's generous and very helpful.

Ecom Trend
United States
8 months using the app
November 20, 2022

Very good support, reply fast and very effective. Tanks to Ruby Whu agent Cj who help me multiple time with short time reply, even late in the evening.

Doglab
France
8 months using the app
August 3, 2023

It was a pleasure to work with CJdropshiping, the product here is great, my agent Niky is great, and my problems are solved quickly.

Unike turprodukter
Norway
8 months using the app
March 18, 2024

The customer service at CJ Dropshipping is simply first class. Luna and her team are available 24/7 and respond extremely quickly to all queries. No matter what time of day or night I had a question or problem, Luna was always there to help me. This immediate availability and responsiveness is invaluable to me as a dropshipper.

What particularly impressed me was Luna's ability to find a solution ...

Wohowo
Germany
8 months using the app
September 17, 2023

Very good service, with a large order. I was helped quickly by Kribee. Gladly again!

clever-outdoor.de
Germany
8 months using the app
Edited May 30, 2022

I started working with CJ at October 2021. Within 3 months they helped me go from 1-2 orders a day to over 800 orders a month!
The best part of it all was my agent Lee, which is amazing, he helped so much in every area I could have asked for and so much more! definitely recommended! Thank you CJ Dropshipping

Spinaly
Israel
8 months using the app
CJDropshipping replied December 27, 2021

Thank you for your feedback! Your approval is our motivation.

Edited June 9, 2024

Very easy to use and great product selection. Customer service is excellent and Alan has been a great help to me.

Wazzi's Wear
Canada
8 months using the app
December 19, 2022

excellent, excellent application. Sita Cui was a big help to me in a big problem situation i had with shipping. the good part about cjdropshipping is they all ready know a lot of the problems ahead of time in regards to shipping so they are able to solve fast. the 24/7 chat support is always good so Sita was able to help solve my problem. they honestly really saved me when i was shipping a bunch ...

Zest Balance
United States
8 months using the app