Reviews (9,710)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its wide range of competitively priced products, enhancing store variety. Its user-friendly interface integrates smoothly with Shopify, facilitating product listings, order tracking, and inventory management. Features like fast shipping, consistent quality, real-time tracking, and custom packaging options are highlighted. Exceptional customer service, with responsive and knowledgeable support, adds significant value, making it a recommended choice for improving business operations.

March 20, 2024

The CJ Dropshipping provide a great customer service! Especially Flo Ma is super helpful. She Answers all my questions fast and always finds a solution for me. also she was very patience with me as a begginner in the dropshipping roles. : ) Thanks.

My Wellness
Australia
7 months using the app
April 29, 2024

Leah Cheng was so great and patient to tell me how to process my orders when I am new

Cupify
United States
Over 1 year using the app
May 23, 2024

It's my first time using CJdropshipping and if there's one thing I should praise, it's the support. I have never had a support service as effective as them. A special thank you to Ken Yang, always willing and quick to resolve my doubts with the platform, as this is my first time having experience with dropshipping, I have many doubts and they are always there to answer and provide all the necessary support. Thank you CJdropshipping, thank you Ken Yang

Elite Emporium
United States
About 1 month using the app
Edited October 30, 2024

Thanks to Garrison Wong for his responsiveness and clear answers. He is a great help.

Vase Cute
France
Over 2 years using the app
August 29, 2024

Minor issues on processing order, the other works well so far is quite ideal and user friendly for new dropshippers.

My Store
United States
24 days using the app
Edited July 15, 2024

I had an excellent experience with CJdropshipping, all thanks to the exceptional support provided by my agent, Eileen. She is always there to assist whenever I require help.

Jeanfluence
Romania
10 months using the app
March 17, 2024

Excellent support,whenever you need something they answer to you immediately.Cheria was very helpfull.I recommend Cj and i give 5 stars also for their support!Been using them for 3 months without a problem!

Hikingard Online Marketplace
Greece
3 months using the app
March 14, 2024

Bonnie at CJ Agent provided outstanding service! From start to finish, she was professional, knowledgeable, and attentive to my needs. Her communication skills were top-notch, and she made the entire process smooth and efficient. Thanks to Bonnie, I found exactly what I was looking for. Highly recommend her for anyone seeking assistance from CJ Agent!

Infinite Malls
Italy
2 months using the app
Edited August 16, 2024

The Customer Service is Fast and reliable. Rebecca Lin helped me alot and her reply was faster and on point.

The RichBlend
India
3 months using the app
April 17, 2024

I've been using CJ for a while but today I had the best customer service experience with them. My agent Doki Huang was very helpful and went above and beyond to match my needs. Thank you!

Effexxi
United States
5 months using the app