Reviews (2,654)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly appreciate this app for its user-friendly interface that simplifies order fulfillment and management. They praise its efficient fulfillment process, extensive product sourcing, and seamless Shopify integration. The responsive customer support is noted for effective problem-solving and securing supplier discounts. Additionally, the handling of taxes and import duties, continuous improvements, and 24/7 support availability are also commended.

September 17, 2023

Very good service, with a large order. I was helped quickly by Kribee. Gladly again!

clever-outdoor.de
Germany
8 months using the app
Edited May 30, 2022

I started working with CJ at October 2021. Within 3 months they helped me go from 1-2 orders a day to over 800 orders a month!
The best part of it all was my agent Lee, which is amazing, he helped so much in every area I could have asked for and so much more! definitely recommended! Thank you CJ Dropshipping

Spinaly
Israel
8 months using the app
CJDropshipping replied December 27, 2021

Thank you for your feedback! Your approval is our motivation.

Edited June 9, 2024

Very easy to use and great product selection. Customer service is excellent and Alan has been a great help to me.

Wazzi's Wear
Canada
8 months using the app
December 19, 2022

excellent, excellent application. Sita Cui was a big help to me in a big problem situation i had with shipping. the good part about cjdropshipping is they all ready know a lot of the problems ahead of time in regards to shipping so they are able to solve fast. the 24/7 chat support is always good so Sita was able to help solve my problem. they honestly really saved me when i was shipping a bunch ...

Zest Balance
United States
8 months using the app
March 4, 2024

Good service. Replies to messages promptly and helps solve my issues. Been allocated to agent Raymond who is very helpful.

Prodigy Kids Shop
Australia
8 months using the app
Edited December 27, 2024

5 STARS TO EILEEN. Very helpful. I was stuck trying to figure out how to do it because hadn't had an order in awhile and then I was blanking on how to do it. Eileen helped me get it figured out very quickly. I had been starting to panic but he gave me the answers right away and now I have a happy customer. Hopefully there will be a lot more soon. I'm ready to roll!

The Watch Box Co.
Australia
7 months using the app
Edited July 11, 2024

John save me a lot of times, he was able to fix problems and help me a lot with orders, shipping and also stock. Really appreciated this kind of service.

Gadget Innovate
Italy
8 months using the app
September 29, 2022

Great Customer Service support from Estella wu and a very streamlined experience. No issues so far, they are always available on chat.

NZBeats
Australia
7 months using the app
December 11, 2023

Wonderful and quick Service, everything you want from a good supplier! Exceptional Work especially from my Dear Agent Camilia. Thank You for Your Support!

ClassyGolo
United Arab Emirates
7 months using the app
Edited September 4, 2023

Amy Huang has been incredibly helpful, as she always is. I truly enjoy working alongside CJ and her."

FORHERA DESIGN
Canada
7 months using the app