Reviews (9,635)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

July 30, 2024

Mandy communicated very well with me and answered all my questions clearly and thoroughly.

Selinia
Pakistan
About 2 months using the app
April 22, 2024

I am working on my brand and CJdropshipping is the best I have find and its very easy to operate and Sena Yang is my direct contact on CJ since start and she's the best to work with highly recommend CJ.

Irshka
United States
8 months using the app
June 22, 2024

I had a very nice experience. If I needed help they had a very good service. With names Jolie helped me the most.

Vanuvo
Netherlands
3 months using the app
February 1, 2024

I have only been working with Cjdropshipping for a few days, but the service is excellent and makes it much easier for you to manage your orders. I was assigned an agent Sulee Li, a very helpful and knowledgeable girl, every time I had a problem she was able to help me promptly with such professionalism and kindness. Top!

Stylish Cloud
Italy
5 months using the app
June 12, 2024

I received support from Erica, who was very kind and was able to quickly resolve the issue.
thank you very much.

ViVi's import mart
Japan
3 months using the app
Edited August 26, 2024

great help from Isabella! extremely satisfied with how the contact went! This is the contact you want when you are dropshipping!

Alvilla
Netherlands
8 months using the app
Edited July 15, 2024

Great help from CJ, amazing support. Thank you so much Rebecca, thank you. Thank you very much Alan for your great help!

Aspire Shop
Netherlands
6 months using the app
May 19, 2024

Overall experience was very good it’s so overwhelming at the beginning coz this is my first time experimenting with dropshipping so cj dropshipping services come very handy and their 24/7 service on WhatsApp is so helpful . The person that has associated with me was suki huang and he was nice with me while fulfilling my requests.

My Store
India
3 months using the app
May 16, 2024

Suki Huang was very professional and excellent customer service rep. I will give her 5 stars for being patience with me as I navigate my way thru the system. She answer all of my questions and helped me a lot to find the best solution.

AllureArcade
United States
About 2 months using the app
May 2, 2024

Zoey was super helpful. I'm grateful she was available to help me. She knew exactly what to show me to get all my questions answered.

The Squeaky Toy
United States
About 1 year using the app