Reviews (9,631)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.
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I have only been working with Cjdropshipping for a few days, but the service is excellent and makes it much easier for you to manage your orders. I was assigned an agent Sulee Li, a very helpful and knowledgeable girl, every time I had a problem she was able to help me promptly with such professionalism and kindness. Top!
Bianca Rocks!
I recently chatted with Bianca from customer support, and it was awesome! She was super quick and friendly, and she knew exactly how to help me. Bianca made the whole experience easy and stress-free. Lucky to have her on my side!
Yana was very helpfull, glad there are people actually helping in any needs.
Krise Qi is always ready to assist me. Working with CJ is easy and service is good. Pricing of the products are also very good and everything is very reliable. From custom packaging to shipping options. Can definitely recommend!
I was so impressed with how they assist every customer! Especially Rebecca very knowledgeable and quick on responding. She made sure I understand all by sending images. Very suppportive on my first order! Well done Rebecca, thank you again!!
So far my experience with CJ is Great. Customer service here is one of the best in the industry. Today I had Sveta helping me. She answered all my questions quickly and accurately. Also, Bellica and Zoey were Super helpful and very patient with me. When you work with a company like this that has amazing customer service available 24/7, that means a lot. I recommend CJ Dropshipping to any serious entrepreneur or company. Thank you, CJ Team: Sveta, Bellica, and Zoey
I spoke to Alan from the assistance centre, he helped me immediately, professional and very kind guy
I would like to say, I am impresses with the customer service is. They really try to find a way for you to be successful and always friendly. I have been dealing with Carrol Tu recently and she has really went out of her way to help, even more then the customer service that have monthly fees I have tried in the past. Thank you CJ and Carrol , A++
I've been using cj drop shipping for a few months now and let me tell you it's an amazing experience customer service is always available they always willing to help you. Also find you cheaper prices shout out to my agent Stacey best negotiator or there and Rebecca for excellent customer service
I am completely satisfied with the service provided by Krise Qi. His professionalism, attention to detail, and commitment to customer satisfaction are simply outstanding. He provides high-quality products, He is always available to answer any questions and address my concerns. I highly recommend Krise Qi to anyone looking for a quality customer experience and reliable products. I give him 5 stars without hesitation!