Reviews (9,634)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited December 29, 2024

Kristy and all the CJ Dropshipping support team have been amazing! Kristy is incredibly responsive and always ready to help without hesitation like all the CJ Dropshipping support team. The entire team provides excellent service, and I am truly happy to work with them. Their professionalism and dedication make a real difference!

Kamidor
France
8 months using the app
February 26, 2024

Hands down, CJ is my go-to 3PL in China! Shoutout to Carrie for her quick responses and outstanding support. Highly recommend to anyone looking to take their ecom business to the next level.

Cocco
Singapore
Over 3 years using the app
Edited December 17, 2024

I am very satisfied with CJ. The platform is reliable, and the services make the process smooth and efficient. A special thanks to Sena for her support and responsiveness. Her clear communication has been very helpful. Overall, a great experience.

Ma boutique
France
8 months using the app
July 30, 2024

Mandy communicated very well with me and answered all my questions clearly and thoroughly.

Selinia
Pakistan
About 2 months using the app
July 4, 2024

April Wang is super helpful, responding almost immediately, and always offering solutions or helping with our questions

Sun Kissed
United States
6 months using the app
Edited May 8, 2024

It was the first order on my Shopify store that I was trying to fulfill through CJ. I was lucky that my online agent was Arlene Nong, who was able to resolve the issue in no time. On the other hand, CJ appointed Chandy Chen as my personal agent, and she also has excellent skills and helped me efficiently through my other orders.

Both have excellent communication skills and are fully knowledgeable, not only in CJ but also in Shopify settings also. With their patience and help I was able to fulfill the first couple of orders. My settings through Shopify and CJ were not proper and the orders couldn't be fulfilled. So both guided me through both platforms and got all issues sorted!

Cabin Nap
United Kingdom
3 months using the app
February 20, 2024

Excellent customer service! Luna Li in particular is very useful. Answer my questions quickly and always find a solution.
Also an overall great product selection with great prices and super fast shipping times!
Sincerely,

Zulfaqar llc

Afghanistan

Zulfaqar LLC
Canada
8 months using the app
May 14, 2024

Amy has been extremely helpful and a pleasure to work with! She responds fast, gives great and competitive quotes, and is super reliable. Highly recommend if you're looking for a dependable, long term supplier.

VENATOR
United States
9 months using the app
June 28, 2024

Jolie responded quickly and resolved my issue efficiently. Thank you for your excellent service!

NOVALENIA
Switzerland
5 months using the app
May 10, 2024

I reached out to Flo a couple of days ago to help me out with my business. She is very helpful and responded really quick with her service. She’s been awesome to work with so far and i look forward to working together in the future!

LUMOREA
Australia
3 months using the app